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Sterling McCall Acura

Houston, TX

4.8
1,310 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 1,310 reviews

October 23, 2025

Great service! The advisor (Pratik) was patient and helpful in helping me with getting my car serviced. More

by fstrayhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik Palchaudhuri
Oct 26, 2025 -

Sterling McCall Acura responded

Hi, thank you for your positive review! We're thrilled to hear that Pratik provided excellent service and was able to assist you with servicing your car. We truly value your business and look forward to serving you again in the future.

October 23, 2025

Awesome service. My service advisor Antonio Moro is awesome too!!! Thanks for a job well done. More

by Linders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Moro
Oct 27, 2025 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2025

I've been a customer of Sterling McCall Acura for over 20 years, and they have always made it a point to improve continually! More

by Jninh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Sohn
Oct 27, 2025 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2025

My car maintenance appointment on October 22 started and ended in a very friendly and professional way. The car was fully inspected and the necessary repair work was presented and explained in a very profes More

by Hassan M. Gomaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik Palchaudhuri
Oct 25, 2025 -

Sterling McCall Acura responded

Hi Hassan, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 23, 2025

Efficient in responding to my need, good customer services from all staff, and professional in addressing questions. More

by cmlin58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Oct 24, 2025 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

October 22, 2025

Thank you very much Antonio Mora for yesterday’s excellent service and professionalism as usual! More

by ccdujka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Oct 23, 2025 -

Sterling McCall Acura responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2025

I always receive the best service at Acura, especially from Pratik, he is so knowledgeable. More

by carlaswmsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik
Oct 23, 2025 -

Sterling McCall Acura responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 22, 2025

Excellent service and friendly staff. Easy to deal with. They communicated what was happening and gave updates on my car. Antonio was the best, kept me informed. More

by mrmanalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio , Grecia Vega
Oct 23, 2025 -

Sterling McCall Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2025

David at Sterling McCall Acura (Hwy 59/ Beltway 8) is extremely professional and thorough advisor and always provides pristine, seamlessly pleasant experience. I’m thankful for his customer service and e More

by DH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in Sales (Acura Southwest Houston BW 8/ 59)
Oct 23, 2025 -

Sterling McCall Acura responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 20, 2025

This has been such a terrible experience. They had my car for 4+ weeks and the only service needed was a battery replacement, fuel pump recall, and replacement of my multipurpose camera. My More

by Hrogers
Recommend Dealer
No
Employees Worked With
Brandy Ramirez
Oct 20, 2025 -

Sterling McCall Acura responded

I am sorry to hear about the negative experience you had at Sterling McCall Acura. Please contact me at your earliest convenience so that we can discuss the matter further and explore how we can resolve the issue regarding the amount in question.   Thank you for bringing this to my attention. I look forward to assisting you. My direct line. 713 596 2353 Wayne Simon Service Manager tsimon@group1auto.com

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