Sterling McCall Acura
Houston, TX
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My car maintenance appointment on October 22 started and ended in a very friendly and professional way. The car was fully inspected and the necessary repair work was presented and explained in a very profes ended in a very friendly and professional way. The car was fully inspected and the necessary repair work was presented and explained in a very professional clear way. All the required work was performed and completed on time as promised. I highly recommend the dealership service to members of my family and friends. More
Excellent service and friendly staff. Easy to deal with. They communicated what was happening and gave updates on my car. Antonio was the best, kept me informed. Easy to deal with. They communicated what was happening and gave updates on my car. Antonio was the best, kept me informed. More
David at Sterling McCall Acura (Hwy 59/ Beltway 8) is extremely professional and thorough advisor and always provides pristine, seamlessly pleasant experience. I’m thankful for his customer service and e extremely professional and thorough advisor and always provides pristine, seamlessly pleasant experience. I’m thankful for his customer service and expertise and can trust him to make thoughtful recommendations, be prompt, and go out of his way to make serving my car a stress free process. I have had the pleasure of entrusting my car with him for a number of years and can say he’s the best in the field! More
This has been such a terrible experience. They had my car for 4+ weeks and the only service needed was a battery replacement, fuel pump recall, and replacement of my multipurpose camera. My They had my car for 4+ weeks and the only service needed was a battery replacement, fuel pump recall, and replacement of my multipurpose camera. My service rep never communicated with me and all communication was initiated on my part for updates. She often said she didn’t have an answer for me immediately and then failed to get back to me in a timely manner of what the response was. Additionally, I had to step in to correct multiple errors made throughout the repair process. I was also extremely disappointed that I did not receive my complimentary car wash and vacuum after having my car for such a long period of time. I will certainly never be bringing my car back to this dealership for any type of service. More




