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Sterling McCall Acura

Houston, TX

4.8
957 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 957 reviews

April 23, 2025

Even when there's a set back or something while I'm getting my car serviced, they make it clear they care and did all they could to make it up to me. More

by Sergio Vargas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik Palchaudhiri, Grecia Vega
Apr 26, 2025 -

Sterling McCall Acura responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2025

In the past a bunch of teenagers received your car then looks more like a game than a serious business and in my last visit I talked with managers and they give me three different reasons why they don't gi More

by juliozaga
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Brigete she was nice person
Apr 24, 2025 -

Sterling McCall Acura responded

Dear Julio, We do have young people who is working in our service department and are doing great work for us serving our customs. It is in our great interest to work with warranties, that is why it is very clear to me why would anybody refuse the warranty service. Would you be so kind to come back and please explain to me what exactly transpired during your visit. Best regards, Valerian Kuznetsov General Manager 281 932 3850

April 22, 2025

Service was efficient and timely. Waiting area was comfortable. Staff was friendly, accommodating, and helpful. More

by Sel8180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin , Grecia Vega
Apr 25, 2025 -

Sterling McCall Acura responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 22, 2025

The employees were courteous and responsive. They kept us updated about the status of repairs and, at the end, walked us through everything that had been done in an easy to understand way. More

by jeancoua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Apr 25, 2025 -

Sterling McCall Acura responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 17, 2025

Kait Le, the representative was so nice and helpful, very knowledgeable. She answered all my questions. More

by rckeyln
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kait Le
Apr 19, 2025 -

Sterling McCall Acura responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 16, 2025

Every service experience has been really great, no complaints, service advisor are great, shout out to David More

by Marlon-91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Apr 17, 2025 -

Sterling McCall Acura responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2025

Everybody in this place is so nice and helpful, Especially service Advisor David Gilbert is very humbled and like to help customer. More

by neptune7321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Apr 17, 2025 -

Sterling McCall Acura responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura! If you have any further questions, please give us a call. We're always happy to help!

April 16, 2025

Even though they are remodeling the service is still great. I was greeted upon arrival and my service rep, was there for my appointment. More

by Desired1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Apr 17, 2025 -

Sterling McCall Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura! We are always more than happy to assist you if anything else comes up. Take care!

April 16, 2025

Great customer service by my advisor also got my car taken care of in a timely matter. More

by gluna810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Apr 17, 2025 -

Sterling McCall Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura! We are always more than happy to assist you if anything else comes up. Take care!

April 16, 2025

Justin Jackson jjackson@sterlingmccallacura. com customer service was very good. Although the service department was busy they were able to schedule my visit and it was actually enjoyable. More

by angel.zayas2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson jjackson@sterlingmccallacura.com
Apr 18, 2025 -

Sterling McCall Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura. Please don't hesitate to reach out if there's anything additional we can do for you.

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