Sterling McCall Acura
Houston, TX
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Very great customer service and very good service. I am always greeted by everyone at the dealership and they spend a lot of time helping me. I am always greeted by everyone at the dealership and they spend a lot of time helping me. More
Justin has always helped me with my cars, very quick and efficient. He always finds a way to find a solution and makes my visits simple and easy! efficient. He always finds a way to find a solution and makes my visits simple and easy! More
Excellent Service , my representative was very courteous and I was offered a refreshment while I waited for my service to be completed . I was also advised of a possible problem I may have in the future wh and I was offered a refreshment while I waited for my service to be completed . I was also advised of a possible problem I may have in the future which I’ll have you check out at a later date. It was a very pleasant experience. More
Fantastic end visit with this dealership all made possible by David Gilbert. I had issues with my appt due to call center putting me in but not confirming it and somehow not having it put into the se possible by David Gilbert. I had issues with my appt due to call center putting me in but not confirming it and somehow not having it put into the service center's calendar. I arrived and was informed there was no appt but David came out and apologized and saw me and found me a loaner as well. He then gave me his direct line in case of any issues. I used it the next day due to the loaner I received having tree sap on it and was crawling with ants (likely due to it having been parked underneath a tree at the dealership) and he swapped me out for another loaner. He took care of my ZDX and successfully had it updated. Communication with him was always prompt, professional and to the point. Thanks for putting the service in customer service. Will definitely come back to see him and his team- there is a dealer closer to me but they never treated me well. More
I've been coming to this location since I bought my car. Antonio was wonderful and helpful. He was professional throughout my visit. I will continue to come there and my next care will be a Acura. Sincer Antonio was wonderful and helpful. He was professional throughout my visit. I will continue to come there and my next care will be a Acura. Sincerely Geoletta Davis More


