Sterling McCall Acura
Houston, TX
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On November 21, 2024, I visited the Sterling McCall Acura dealer to purchase a used 2017 Acura RDX valued at $15,000 with over 105,000 miles. Upon inspection, the vehicle exhibited numerous minor scratche dealer to purchase a used 2017 Acura RDX valued at $15,000 with over 105,000 miles. Upon inspection, the vehicle exhibited numerous minor scratches, a dented door, and a broken passenger corner. Despite my request for repairs, the salesperson declined to address these issues. While I initially invested in the dealership’s trust and safety, I have since been left unsatisfied when a problem arose and was not promptly resolved. Presently, my vehicle remains in your possession. I am seeking a resolution to this matter. The individual who sold the vehicle to me is Vinh Tran. The salesperson failed to disclose the vehicle’s condition upon purchase. I noticed the scratches and dents that evening, but they were not immediately apparent. The salesperson’s deception continued when I requested interior polishing and cleaning after purchase, only to find that these services had not been performed the following day. I am deeply disappointed by the lack of integrity displayed by the salesperson. Despite my new customer status, I was surprised by the salesperson’s lack of expertise. I am seeking a comprehensive solution to this problem. More
MJ sold me my car and was very knowledgeable. Chris my service advisor makes sure my car was ready on time and even made sure I received everything I was promised. Thank you Sterling McCall Acura Chris my service advisor makes sure my car was ready on time and even made sure I received everything I was promised. Thank you Sterling McCall Acura More
Such a friendly environment. The previous service advisor was not there anymore so Christian Gonzalez was my advisor. He was Awesome! The previous service advisor was not there anymore so Christian Gonzalez was my advisor. He was Awesome! More
On November 21, 2024, I came to buy a paid off of 15,000 1 used Acura RDX 2017 car The condition of the car has a lot of small scratches and the door is dented, the corner of the passenger side is broken 1 used Acura RDX 2017 car The condition of the car has a lot of small scratches and the door is dented, the corner of the passenger side is broken. I talked to the salesperson but they refused to fix it for me. I put some money into the Acura dealer to buy trust and safety, but when a problem occurs, you refuse to handle it for customers. Currently, my car is still at your place. I need a way to handle this problem of mine. Saleperson sold to me: Vinh Tran I am a new customer but I underestimate the expertise of a dealership. More
On November 21, 2024, I came to buy a paid off of 15,000 1 used Acura RDX 2017 car The condition of the car has a lot of small scratches and the door is dented, the corner of the passenger side is broken 1 used Acura RDX 2017 car The condition of the car has a lot of small scratches and the door is dented, the corner of the passenger side is broken. I talked to the salesperson but they refused to fix it for me. I put some money into the Acura dealer to buy trust and safety, but when a problem occurs, you refuse to handle it for customers. Currently, my car is still at your place. I need a way to handle this problem of mine. Saleperson sold to me: Vinh Tran I am a new customer but I underestimate the expertise of a dealership. More
On November 21, 2024, I came to buy a paid off of 15,000 1 used Acura RDX 2017 car The condition of the car has a lot of small scratches and the door is dented, the corner of the passenger side is broken 1 used Acura RDX 2017 car The condition of the car has a lot of small scratches and the door is dented, the corner of the passenger side is broken. I talked to the salesperson but they refused to fix it for me. I put some money into the Acura dealer to buy trust and safety, but when a problem occurs, you refuse to handle it for customers. Currently, my car is still at your place. I need a way to handle this problem of mine. Saleperson sold to me: Vinh Tran I am a new customer but I underestimate the expertise of a dealership. More
I’ve been a service customer for over 10 years. My experience over the years has been trouble free, prompt, reliable, and courteous. My experience over the years has been trouble free, prompt, reliable, and courteous. More
I liked getting the edited video straight from the mechanic that highlighted all the key points from his inspection. It was an efficient and effective use of technology. mechanic that highlighted all the key points from his inspection. It was an efficient and effective use of technology. More