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Sterling McCall Acura

Houston, TX

Overview
Reviews
Vehicles
4.8
1,015 Reviews
Call Dealership (713) 596-2300
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10455 Southwest Freeway

Houston, TX

77074

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Showing 1,015 reviews

January 06, 2025

The tech is very nice and helpful. The service is very professional and fast. I have very good experience there. More

by Tran Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Report | Print
Jan 08, 2025 -

Sterling McCall Acura responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

January 04, 2025

Service associates ensured that my recall was handled promptly. Service was professional, thorough and friendly. More

by 53stewart
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson, Caitlin
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Jan 05, 2025 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 04, 2025

My passenger window was broken on Dec 24 and I immediately went to the dealership. While the service dept was closed, Moe of the sales team helped me put my car in a service area and took my keys. More

by John Meyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David García
Report | Print
Jan 05, 2025 -

Sterling McCall Acura responded

Hello John, thank you for sharing your experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 04, 2025

Great service as always by sterling mccall Acura service center and by Christian Gonzalez, thank you. More

by Omad420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Gonzalez
Report | Print
Jan 06, 2025 -

Sterling McCall Acura responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

Seemed like once the sale was made there was a laxadazy approach towards having the vehicle ready, the interior wasn't cleaned and there was a fourth of gas left in the tank. More

by jmallory45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
D. Tran, Grecia Vega
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Jan 07, 2025 -

Sterling McCall Acura responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Valerian Kuznetsov General Manager val@sterlingmccallacura.com

January 03, 2025

Awesome service Antonio M gave great attention and detail to the service of my car More

by Linders17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Moro
Report | Print
Jan 05, 2025 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2025

Very pleased with this dealership, I purchased my second car from them and the service has been excellent as well. More

by Kensamu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mad M Oweineh
Report | Print
Jan 05, 2025 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2024

My service advisor Brandy Ramirez, she is awesome advisor. She explained work done and need to be done in the future, didn't bother/charge me any addition or unnecessary cost at all. Great customer s More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Report | Print
Jan 01, 2025 -

Sterling McCall Acura responded

Hi Sean, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

December 29, 2024

Great customer service; kept abreast of what is needed and not oversold for what’s not needed More

by franwalters2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Report | Print
Jan 01, 2025 -

Sterling McCall Acura responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2024

My experience was awesome and the sales representative was very knowledgeable about all the cars and has great customer service. I was a happy customer. More

by Ycgiang83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby Eastin
Report | Print
Dec 28, 2024 -

Sterling McCall Acura responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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