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Sterling McCall Acura

Houston, TX

4.8
992 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 992 reviews

June 18, 2024

The gentlemen named Dammy and Christopher were very polite and helpful - but their supervisors or directors were rude and dismissive! More

by judyholbrook44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dammy’s supervisor I didn’t see
Jun 19, 2024 -

Sterling McCall Acura responded

We regret that your overall experience was not up to the standards we aim for. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. Thank you for taking the time to share your feedback, and I am sorry for any inconvenience you faced. Valerian Kuznetsov General Manager val@sterlingmccallacura.com

June 18, 2024

Great help. Thank you Nisha for helping guide me through my fixes and recall on my tlx More

by Jbracher58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenisha Houston
Jun 20, 2024 -

Sterling McCall Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 17, 2024

Service Consultant Antonio Mora took my car in over an hour earlier than my scheduled appointment and turned it around faster than promised. Fast, friendly, and professional ! More

by wulfbreath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Jun 18, 2024 -

Sterling McCall Acura responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Acura. We're happy we could meet your expectations! We hope to see you soon!

June 17, 2024

Really good first experience. My Advisor (Antonio) got me in and out in timely fashion, even without an appt. Great job! More

by Dv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Jun 18, 2024 -

Sterling McCall Acura responded

Hi, we're happy you found Antonio to be so supportive during your experience here at Sterling McCall Acura. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2024

This was my first time having my vehicle serviced. My service advisor Brandon Rose is a great rep for the dealership. He was customer oriented, genuine, friendly and caring, and was not at all pushy f More

by zenzheng
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Rose
Jun 16, 2024 -

Sterling McCall Acura responded

Hi Zenzheng, we are very happy Brandon Rose could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 15, 2024

My Acura MDX had noise when I steep on brake. They fixed and it works properly now. More

by dagnachewtufa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Jun 16, 2024 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2024

I'm very satisfied with this dealership service department as well as my Service advisor David. I would recommend based on my past experiences. More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D. Frank
Jun 16, 2024 -

Sterling McCall Acura responded

Hi Henry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Acura. We are always more than happy to assist you if anything else comes up. Take care!

June 15, 2024

My husband and I like to take our vehicle to this particular location. Their efficient service and kind treatment always make us come back. Our service person is Antonio Mora, who I cannot recomme More

by Carmina Teran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora, Grecia Vega
Jun 16, 2024 -

Sterling McCall Acura responded

Hi Carmina, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2024

Kait did an outstanding job keeping me informed and following up I recommend her as advisor More

by Acura2Acura2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kait Le
Jun 16, 2024 -

Sterling McCall Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura! Thanks again for the recommendation, and have an amazing day!

June 14, 2024

Great place to get your service on your car. Even get a free carwash. I always bring my old acura in here for my oil changes because they check everything else to be sure your car runs smoothly. More

by wandasimpsonsexton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandye
Jun 16, 2024 -

Sterling McCall Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura! Thank you, and have a fantastic day!

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