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Sterling McCall Acura

Houston, TX

Overview
Reviews
Vehicles
4.8
963 Reviews
Call Dealership (713) 596-2300
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10455 Southwest Freeway

Houston, TX

77074

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Showing 963 reviews

May 05, 2024

Great service. Their communication skills are amazing and they are very welcoming. I love their service. More

by alisterbenjamin60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Report | Print
May 08, 2024 -

Sterling McCall Acura responded

We're delighted to learn that your experience was great! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 04, 2024

Great service! Antonio is always prompt and friendly! Explained all services in detail. Thank you! More

by js_ung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Report | Print
May 04, 2024 -

js_ung responded

Thank you!

May 06, 2024 -

Sterling McCall Acura responded

Thank you for your kind words for our staff, we appreciate it!

May 04, 2024

The service department was very efficient. I would bring my vehicle here for service next time. More

by RGTexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Report | Print
May 07, 2024 -

Sterling McCall Acura responded

We're delighted to learn that your experience was efficient! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 03, 2024

I appreciate the service from a great team of professionals at this dealership! See you soon. More

by shlomo1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora, Grecia Vega
Report | Print
May 07, 2024 -

Sterling McCall Acura responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 03, 2024

Excellent service; service advisor was polite, explained in details my service & very professional. I highly recommend Sterling McCall Acura! More

by emmalaura007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jackson
Report | Print
May 05, 2024 -

Sterling McCall Acura responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 30, 2024

Wonderful person enjoyed the service and my personal service advisor Christian Gonzalez ready when promised More

by phylisstardy7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
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May 02, 2024 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Christian provided wonderful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 28, 2024

The service advisor was nice, professional and explained everything clearly. The waiting area was clean and had comfortable seating. More

by Teri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Report | Print
Apr 30, 2024 -

Sterling McCall Acura responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 27, 2024

Customer service was really poor, lack of communication Mr.Christian Gonzales was rude not professional at all. Every time I bring my 2020 Acura RDX for service to this particular dealer its a total nightm More

by Jonathan Baeza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Gonzalez
Report | Print
Apr 29, 2024 -

Sterling McCall Acura responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Aug 16, 2024 -

Sterling McCall Acura responded

I apologize for the delay in responding. Thank you for your feedback about your experience with Mr. Christian Gonzales; that should not have happened. I want to use your case as a learning opportunity so we can prevent similar issues in the future. Could you please contact me so I can learn more? Valerian Kuznetsov General Manager val@sterlingmccallacura.com

April 27, 2024

Works with you, very nice and really nice place to buy a car. Been there 3 times and great experience. More

by davidrz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby Eastin, Grecia Vega
Report | Print
Apr 30, 2024 -

Sterling McCall Acura responded

That's fantastic to hear! We're delighted that you've had such positive experiences at our dealership. We strive to work with our customers and provide a pleasant and accommodating environment for car purchases. We appreciate your continued trust in us. Enjoy your new vehicle!

April 22, 2024

Trenisha Houston was very helpful with getting my scheduled services done for my vehicle and was efficient. More

by avarodom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenisha, Houston
Report | Print
Apr 24, 2024 -

Sterling McCall Acura responded

It's fantastic to hear that you had a great experience and that Trenisha provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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