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Sterling McCall Acura

Houston, TX

4.8
1,001 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 1,001 reviews

August 08, 2023

My MDX was in for the 15,000 mile service. Antonio was the service rep. He made sure I knew what was being done to my car and since I was waiting, he got my vehicle back to me in approximately More

by Njjordan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Aug 08, 2023 -

Sterling McCall Acura responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

August 06, 2023

This is your average dealership, nothing spectacular. Service experience was average for the repairs I had. More

by Sundramitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Aug 08, 2023 -

Sterling McCall Acura responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

August 04, 2023

Friendly advisor. Easy to schedule service appointments. Advisor Explain options well. Free shuttle is appreciated. More

by kimberlycrawford
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Aug 04, 2023 -

kimberlycrawford responded

Justin was very friendly, responsive and explained the options I had for my maintenance/repairs. Scheduling was easy. Justin arranged an Uber to and from work so I didn't lose work time while the repairs were completed. A positive experience

Aug 08, 2023 -

Sterling McCall Acura responded

Thank you for your kind words for our staff, we appreciate it!

August 04, 2023

They were very friendly and not pushy at all. We enjoyed meeting our salesman Andrew. The finance guys were very friendly too. More

by dvarner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 08, 2023 -

Sterling McCall Acura responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 03, 2023

Great service and great helpful personnel. Employees were communicative and well mannered. They did everything as expected and more. Always a great experience when I take my car in. Thank you More

by Beezwax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Grecia Vega
Aug 08, 2023 -

Sterling McCall Acura responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 02, 2023

Trenisha and Joshua from service were very helpful and explained what i was getting and why. They also helped me schedule another appointment for a concern I had. Exceptional and professional! More

by Ammad Anjum Chaudhry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua, Trenisha
Aug 07, 2023 -

Sterling McCall Acura responded

We're happy you found our staff to be so supportive during your experience here at Sterling McCall Acura.

August 01, 2023

Wonderful customer service. Have always felt very well cared for whenever my car needs service. More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Aug 03, 2023 -

Sterling McCall Acura responded

Thank you for being our customer, we appreciate your kind words!

July 31, 2023

Sterling McCall Acura always gives me a personalized service at each service appointment. Thank you so much for always being consistent. More

by EWR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Aug 02, 2023 -

Sterling McCall Acura responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 30, 2023

Great service; very helpful and quick to answer. I also was very pleased with Andrew who sold me on the new 2023 RDX. More

by CJoanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Mastari
Aug 02, 2023 -

Sterling McCall Acura responded

We are glad we could help! Congratulations on your new vehicle!

July 29, 2023

Because of my job responsibilities I find myself getting oil changes more than usual. But it does not upset me because EVERYTIME I go to Sterling McCall ACURA.....I always receive the same services......PRO More

by natalied79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAVID GILBERT
Aug 02, 2023 -

Sterling McCall Acura responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

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