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Sterling McCall Acura

Houston, TX

4.8
1,014 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 1,014 reviews

April 30, 2025

Sterling McCall Acura has always provided excellent service their staff very professional and their explanations of required service carefully outlined including charges. More

by yrepinecz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratrik Palchauduri
May 02, 2025 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2025

Been a customer here for more than 20 years. Acura makes an awesome product, followed by great service. The service reps are always very helpful and friendly. More

by CTsanais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Apr 30, 2025 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 27, 2025

Antonio helped me with my service. He was very pleasant to work with and was happy to help. He politely helped me prioritize the repairs and told me to pace myself. This allowed me More

by lilmarwil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Apr 29, 2025 -

Sterling McCall Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to Antonio here at Sterling McCall Acura! We are always more than happy to assist you if anything else comes up. Take care!

April 26, 2025

Customer care is extremely good. Especially service writer is very knowledgeable and he explained everything. All the services finished on time. More

by Jvizhalil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antoine mora
Apr 28, 2025 -

Sterling McCall Acura responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2025

Brandy was an excellent service advisor. This was my first time at the dealership because I’m from the Dallas area. I didn’t have an appointment but they worked me in. She went over the th More

by Donitab21
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy
Apr 28, 2025 -

Sterling McCall Acura responded

Hello, we're happy you found our staff Brandy to be so supportive during your experience here at Sterling McCall Acura. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 25, 2025

This dealership service was phenomenal. They were very attentive, explained the work needed and answered all questions that I had. I certainly would recommend others to get service at this More

by smajied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pratik
Apr 28, 2025 -

Sterling McCall Acura responded

Hi, thank you so much for the positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sterling McCall Acura!

April 25, 2025

David Gilbert is a professional and courteous Acura sterling McCall employee. I am glad to have him as my new service advisor. More

by Manoucher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Apr 27, 2025 -

Sterling McCall Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2025

The dealer was good there is, Brandy she did what she could. I just had one little issue when I picked up the vehicle. They wasn’t supposed to wash my car but they did and I just put a ceramic coat put More

by Wkkyser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Apr 28, 2025 -

Sterling McCall Acura responded

Hi, we appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out so we can work toward a resolution. General Manager cchiv@group1auto.com

April 24, 2025

Several days ago I took my MDX Acura for service. After a thorough inspection and prompt diagnostic, service was completed within the promised time frame. No fooling around. I went home very satisf More

by Carmina Teran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora, Grecia Vega
Apr 25, 2025 -

Sterling McCall Acura responded

Hi Carmina, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2025

Excellent service and affordable prices. Best Acura service center in Houston . I encourage everyone to rush in for the best price! More

by JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Apr 24, 2025 -

Sterling McCall Acura responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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