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Sterling McCall Acura

Houston, TX

4.8
959 Reviews

10455 Southwest Freeway

Houston, TX

77074

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Showing 959 reviews

March 15, 2025

The service was great and Antonio Mora the service advisor explained everything very clearly and expertly. Everything went smoothly and seamless. I would recommend him to everyone. More

by Jacob Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora ( Service Advisor)
Mar 18, 2025 -

Sterling McCall Acura responded

Hello Jacob, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2025

I went in today for an oil change on my 2017 Acura MDX. Although I had no appointment, the Service team kindly accommodated me. Lawrence gave me an A5 rating service. More

by Elie Bambara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawrence Alfred
Mar 18, 2025 -

Sterling McCall Acura responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2025

Mr Antonio was so rude while speaking and was not at all helpful while communicating through phone and had a bad attitude. More

by tctintu90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Antonio
Mar 22, 2025 -

Sterling McCall Acura responded

Thank you for sharing your feedback. We sincerely apologize for your experience and any frustration it may have caused. Providing excellent customer service is our top priority, and we take concerns like yours very seriously. I would appreciate the opportunity to speak with you directly to better understand your experience and work toward a resolution. Please feel free to call me at your earliest convenience. General Manager Val K (281) 932-3850

March 14, 2025

Overall Good experience. Chime for seatbelts has very low volume and is intermittent; also windows make little noise while operating. Dealership should have addressed this be More

by PD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grecia Vega
Mar 18, 2025 -

Sterling McCall Acura responded

Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

March 13, 2025

Great service, speedy yet detailed on what I need, I’ll be sure to come back later! More

by Paul Heron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gilbert
Mar 16, 2025 -

Sterling McCall Acura responded

Hi Paul, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 13, 2025

Had issue with Battery, showed up and Antonio Mora assisted me and even went ahead and took care of my A13 service Usually make appointments, but due to battery issue, I showed up as walk in and An More

by Alberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Mar 16, 2025 -

Sterling McCall Acura responded

Hi Alberto, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura! Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2025

Great service. Like the new building even though is only temporary. Like to see the new one when is ready. More

by kikecla2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin jackson
Mar 15, 2025 -

Sterling McCall Acura responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2025

I got a service appointment scheduled quickly. The car went in to be serviced as soon as we arrived. When they determined it would take 3 hours to address the issues, I was given a loaner. All More

by dbwesthou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Mora
Mar 13, 2025 -

Sterling McCall Acura responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2025

Brandy Ramirez was great. She was really knowledgeable and responsive. Thanks for your help Brandy More

by Bdlcruz1107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Ramirez
Mar 13, 2025 -

Sterling McCall Acura responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 11, 2025

Had a wonderful experience. Everyone was very professional and easy to work with. Highly recommended More

by V.T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Wilson
Mar 15, 2025 -

Sterling McCall Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura! Thanks again for the recommendation, and have an amazing day!

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