
Sterling McCall Acura
Houston, TX
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Great service from Brandon in the Service Dept. Brandon took the time and effort to make sure I had my car serviced and made the process as affordable as possible considering the services I needed. Brandon took the time and effort to make sure I had my car serviced and made the process as affordable as possible considering the services I needed. It was refreshing to not have an "upsell" tactic. Will continue with Brandon as my Service Advisor going forward. More
Service Plus Service rep Brandon provided me with outstanding service plus. He promptly took care of my required maintenance and made needed recommendations. I wi Service rep Brandon provided me with outstanding service plus. He promptly took care of my required maintenance and made needed recommendations. I will continue to have my TLX serviced at Sterling McCall Acura and will recommend rep Brandon given the opportunity. More
Great experience and service 👍🏻 Leased an Acura MDX, great car, and the service provided at Sterling was excellent. It was a friendly and relaxed environment. Definately, I would go Leased an Acura MDX, great car, and the service provided at Sterling was excellent. It was a friendly and relaxed environment. Definately, I would go back there again. More
No car wash I just,make an appointment before at my arrive, the person in the phone offer me a car wash after the oil change, thay,nevwr happen, they,just made t I just,make an appointment before at my arrive, the person in the phone offer me a car wash after the oil change, thay,nevwr happen, they,just made the oil changed and not car wash. More
Excellent Service As usual Excellent service led by Antonio Mora. He explained what is going to be done and the amount of time it will take. Very courteous too. As usual Excellent service led by Antonio Mora. He explained what is going to be done and the amount of time it will take. Very courteous too. More
Service outstanding They made servicing my MDX a breeze. Quick and friendly. Everyone worked hard to make sure I had a quality experience. Would definitely use them again They made servicing my MDX a breeze. Quick and friendly. Everyone worked hard to make sure I had a quality experience. Would definitely use them again More
Sterling McCall has served me well through 3 Acuras Service has been great through 3 different Acuras over. 12,year period. Two of the cars were used over 140,000 miles, then handed down . Service has been great through 3 different Acuras over. 12,year period. Two of the cars were used over 140,000 miles, then handed down . More
Excellent Customer Service My car needed serious work in the engine. When I walked into the service department at the dealership, Charlie Chea stayed with me and explained all t My car needed serious work in the engine. When I walked into the service department at the dealership, Charlie Chea stayed with me and explained all that would take place. He always kept me updated with the status of my car while I was out of town. When I returned, he and the rest of the crew in that department were very helpful. I didn't have to wait for any extended period of time during the entire process. I strongly recommend this dealership and have made it my first choice for any service and maintenance issues. More
Excellent Service 😀!! Everytime I took my car for service, they were real nice and courteous. They were quick when doing it and they went everything they did for my car. I Everytime I took my car for service, they were real nice and courteous. They were quick when doing it and they went everything they did for my car. If they have to they will go out their way to make you satisfied as an customer. More
A/C issue A/C would stop cooling during long trips out of town. When the vehicle is stopped and restarted, in most cases, it would start cooling again. However, A/C would stop cooling during long trips out of town. When the vehicle is stopped and restarted, in most cases, it would start cooling again. However, the cooking and not cooling continues throughout the road trip. After the service the aur is cooler. I will not know how it does on a long trip until I go on another road trip. More