
Sterling McCall Acura
Houston, TX
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I had a great experience. All of my questions were answered. I wasn't rushed and felt comfortable asking questions and felt I got the answers I was looking for. They stayed late to close the deal and answered. I wasn't rushed and felt comfortable asking questions and felt I got the answers I was looking for. They stayed late to close the deal and I didn't feel like I was a burden. Overall, I felt good about the whole experience and would recommend Sterling McCall Acura to others and Marty Maddux to others as well. More
Great service. Prompt, professional. Loaner car was available at drop off. Received calls regarding additional service and accurate pricing. Did not have to wait long for service. Car was ready when de available at drop off. Received calls regarding additional service and accurate pricing. Did not have to wait long for service. Car was ready when dealership said it would be ready. All in all, a very good experience. More
When I walked into this dealership, by no means did I intend on buying a car. I was just there to look at what Acura had to offer in a vehicle. I was approached by a very friendly salesman by the name intend on buying a car. I was just there to look at what Acura had to offer in a vehicle. I was approached by a very friendly salesman by the name of Darrell Lowe. The next thing I knew, I bought a car. This guy was great. He answered each and every question I had. He was very knowledgeable about the vehicles. He made sure that all of my concerns were meet and taken care of. I would definitely recommend this dealership to a friend, and send them asking for Darrell Lowe because he did such a great job More
Luis is absolutely outstanding when it comes to servicing customers. He is very detailed in explaining your problem and ensures that you are totally satisfied with the work done prior to departing their loc customers. He is very detailed in explaining your problem and ensures that you are totally satisfied with the work done prior to departing their location. His attitude and pleasant personality is always the same no matter what. He is the best!! Thank you!! "CB" CBenson More
I gave my rating because I had a very good experience working with Darrell Lowe over at Sterling McCall Acura. He was very helpful with determining which car was right for me. He gave me a very well pr working with Darrell Lowe over at Sterling McCall Acura. He was very helpful with determining which car was right for me. He gave me a very well presented demonstration of the car's features and amenities. He was there for me from the time I walked into the dealership to the present. I feel confident that I can call Darrell for anything he will take care of it for me. The finance department was also very courteous and answered all of my questions. Usually buying a car is very stressful, but I must say it was quite the opposite experience at Sterling McCall Acura. I would most definitely recommend this dealership to friends and family. More
Darrell did a fantastic job in getting us out of our current lease and into a brand new MDX at an excellent price. He was exteremely friendly, and we loved how he cut to the chase on pricing. We didn' current lease and into a brand new MDX at an excellent price. He was exteremely friendly, and we loved how he cut to the chase on pricing. We didn't have to wait around for hours haggling on a price. We would definitely buy another car from Darrell and Sterling McCall Acura. More
Mr. Darrell has been veery helpful in my car search over the years. He has not only done it once but three times. He always finds a good deal. He's honest and helps you choose the best car for you. Carrie the years. He has not only done it once but three times. He always finds a good deal. He's honest and helps you choose the best car for you. Carrie is very helpful and understanding as for as the maintenance on my car. No matter the situation her and Mr. Lowe always make sure I'm well taken care of. I love this dealership. More
Nice dealership, not at all pushy - very pleasant experience. Only downer was that they wouldn't let me pay a portion by credit card - said the cc machine was broken!! That left a bad taste - but ot experience. Only downer was that they wouldn't let me pay a portion by credit card - said the cc machine was broken!! That left a bad taste - but otherwise it was a great experience buying the car ... hope to have a long relationship with my TL Type-S. More
Carrie helped turn a bad situation into a pleasant one. I hit a pothole and blewout 2 tires, she was able to get the car towed, have the roadside assistance cover the repair and provided me a rental to get I hit a pothole and blewout 2 tires, she was able to get the car towed, have the roadside assistance cover the repair and provided me a rental to get around with in the meantime. She is very professional and caring to her customers. Thanks so much!! More
I live in Austin, TX and had been looking all over Texas for approximately 3 mos. for a super clean, low milage, reasonably priced 2003 to 2005 BMW X5. I came across a listing for a 2003 BMW X5 4.4i with o for approximately 3 mos. for a super clean, low milage, reasonably priced 2003 to 2005 BMW X5. I came across a listing for a 2003 BMW X5 4.4i with only 40k miles at Sterling McCall Acura in Houston and called immediately. I spoke with a gentleman in sales named Darrell Lowe and he was very helpful in sharing some details about the automobile. I informed him that I would plan to drive from Austin to Houston over the following weekend to look at and test drive the vehicle. He was kind enough to basically put the vehicle on hold for me so that it would not get sold prior to me getting down to look at it. When I arrived in Houston at Sterling McCall Acura, Darrell was very helpful and attentive and brought the car around for a test drive. After a thorough test drive, I decided I would likely purchase this BMW as long as a pre-buyers check out came back clean. Because I live out of town, Darrell offered to deliver the vehicle anywhere I needed it, to have it examined. I returned to Austin, and subsequently set up a buyers check and let Darrell know. He promptly delivered it the very next morning and picked it up later that afternoon. All much appreciated and above and beyond the call of duty. Several days later, I returned to Houston and purchased my much desired BMW X5. The price we negotiated was very fair and they gave me a more than gernerous trade in value on my old vehicle. The logistics of the purchase went very smoothly and efficiently. Everyone I came in contact with was extremely friendly and I would highly recommend Sterling McCall Acura to anyone I know. More