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Sterling McCall Buick GMC

Houston, TX

Overview
Reviews
Vehicles
4.4
409 Reviews
Call Dealership (713) 776-4600

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 409 reviews

February 24, 2024

After spending over $800. for a new display, it is still doing the same. Delay display on screen, even if radio turns on. More

by pm1am2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arron
Report | Print
Feb 27, 2024 -

Sterling McCall Buick GMC responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at (713) 776-4600. I look forward to speaking with you. Kimono Cooper General Manager Sterling McCall Buick GMC (713) 776-4600 kcooper@Sterlingmccallcadillac.com

February 16, 2024

Great customer service and aims to please. My salesperson Stephanie took care of all my concerns with the new vehicle purchase and the dealership took care of the minor blemishes on the car be More

by Bramsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Tristan
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Feb 17, 2024 -

Sterling McCall Buick GMC responded

We are very happy to hear that we were able to provide you with an enjoyable experience. Thank you for your business and we look forward to the opportunity to assist you again in the future. Congratulations on your new purchase!

February 15, 2024

Great business acumen, I didn’t have an appointment, but my vehicle was serviced. Recommend this dealership to other consumers More

by daryl.moorehead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike, James Arce, Luis Guerra
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Feb 17, 2024 -

Sterling McCall Buick GMC responded

We appreciate your positive feedback and are pleased to hear that you had a great experience with our dealership, even without an appointment. Thank you for recommending us to other consumers. We value your business and look forward to serving you again in the future!

February 11, 2024

Worst dealership in the World. Got to me for $1450.00 in November 2, 2023.for poor trading practices More

by Gbgiefer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Guerra
Report | Print
Feb 12, 2024 -

Sterling McCall Buick GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Sep 02, 2024 -

Sterling McCall Buick GMC responded

I apologize for this delayed response, but I appreciate you informing me about your experience. I deeply regret any inconvenience you may have encountered, and I would like to make amends to regain your trust as a valued client for any future services. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. KC Cooper General Manager kcooper@sterlingmccallcadillac.com

February 08, 2024

Excellent, friendly and expedient service department. Glad to have purchased the vehicle there. Great experience. More

by Tom S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Rasmussen
Report | Print
Feb 10, 2024 -

Sterling McCall Buick GMC responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 06, 2024

Everyone treats you like part of the dealership family. Sales service and financing all were a pleasure to work with. More

by danthalman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson, Aaron
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Feb 09, 2024 -

Sterling McCall Buick GMC responded

Thank you for choosing our dealership! We're thrilled to hear that everyone treated you like part of our dealership's family and that your experience with sales, service, and financing was a pleasure. We look forward to serving you again in the future!

February 01, 2024

The used truck I bought had 2 minor issues that the salesman said could be repaired by their service department. So I bought the truck and left it there thinking it was going to be fixed. Four days lat More

by Benorta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joe Smith, Digital AirStrike, James Arce, Luis Guerra
Report | Print
Feb 05, 2024 -

Sterling McCall Buick GMC responded

Thank you for bringing this to my attention. I apologize for this inconvenience you experienced in the attempt to service your vehicle with us. I would like an opportunity to address your concerns and to earn your business, please contact me at kcooper@sterlingmccallbuick.com. I look forward to speaking with you. Kimono Cooper, General Manager

January 31, 2024

I have all of my vehicles serviced here they are very good, I plan to purchase my next Denali from this dealership More

by stephenmarkcaldwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Arce, Luis Guerra
Report | Print
Feb 02, 2024 -

Sterling McCall Buick GMC responded

We're honored to be your go-to service center for all your vehicles! It's fantastic to hear that you've had positive experiences with us, and we look forward to assisting you with the purchase of your next Denali. Thank you for your loyalty, and we can't wait to serve you again for your future Denali purchase!

January 26, 2024

Representatives are professional - establishment is clean - well dressed - military discount - quick and effective service - welcoming More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
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Jan 30, 2024 -

Sterling McCall Buick GMC responded

We appreciate your positive feedback! It's wonderful to hear that our representatives are professional, the establishment is clean, and you found the service quick and effective. We're also glad to offer a military discount. Thank you for choosing our services!

January 25, 2024

Excellent customer service and always try to solve your problems or find the best solution to solve the problem. More

by alan.mgrossman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Rodriguez , Digital AirStrike, James Arce, Luis Guerra
Report | Print
Jan 26, 2024 -

Sterling McCall Buick GMC responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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