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Sterling McCall Buick GMC

Houston, TX

Overview
Reviews
Vehicles
4.3
223 Reviews
Call Dealership (713) 776-4600

10422 Southwest Freeway Building D

Houston, TX

77074

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Showing 223 reviews

September 30, 2023

Excellent service from all departments. Basil Khan is on point with his handling of issues. More

by ijackson44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil Khan
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Oct 03, 2023 -

Sterling McCall Buick GMC responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Basil went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

Helpful
September 30, 2023

The sales man Eugene was very friendly and up front regarding step by step on helping to getting me into a vehicle More

by priscilla_bradshaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike, James Arce
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Oct 03, 2023 -

Sterling McCall Buick GMC responded

Congratulations on your new vehicle! We are thrilled to hear that Eugene provided you with an exceptional sales experience. Our ultimate goal is your satisfaction, so please do not hesitate to contact us should you have any questions or concerns while getting acclimated to your new vehicle. We appreciate your business and we will look forward to the opportunity to assist you again in the future.

Helpful
September 29, 2023

The dealership was nice and clean. Everyone is knowledgeable and efficient. All my issues were fixed the first time. More

by mary graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Roberts , Digital AirStrike, James Arce, Luis Guerra
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Oct 03, 2023 -

Sterling McCall Buick GMC responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

Helpful
September 29, 2023

I appreciate Aaron F. He is always very attentive to the customers concerns. Fast service More

by AH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron F.
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Oct 04, 2023 -

Sterling McCall Buick GMC responded

We are excited that Aaron provided you with a great service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

Helpful
September 28, 2023

I enjoyed the experience With Trevor. He is young and new But did an Exceptional job at selling me a Truck.I also enjoyed interacting with the Used Car Sales Manager Ben.VERY knowledgeabl More

by Kenneth
Recommend Dealer
Yes
Employees Worked With
Ben Gholizadeh
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Oct 03, 2023 -

Sterling McCall Buick GMC responded

Congratulations on your new vehicle! We are thrilled to hear that Trevor and Ben provided you with an exceptional sales experience. Our ultimate goal is your satisfaction, so please do not hesitate to contact us should you have any questions or concerns while getting acclimated to your new vehicle. We appreciate your business and we will look forward to the opportunity to assist you again in the future.

Helpful
September 25, 2023

Admir made the buying process quick and easy. He was kind, professional, and great to work with. More

by AP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Admir
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Sep 26, 2023 -

Sterling McCall Buick GMC responded

Congratulations on your new vehicle! We are thrilled that Amir provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
September 25, 2023

Awesome the service the people time it took to get tbe work done check out time was not bad More

by Michaelkately
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Arce, Luis Guerra
Report | Print
Sep 26, 2023 -

Sterling McCall Buick GMC responded

It's truly wonderful to hear that you had an amazing experience with Sterling McCall Buick GMC. Thank you for sharing your glowing review! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
September 22, 2023

Great service purchasing a new vehicle and flexibility for financing. Sales rep, Admir, was top notch! More

by Astilleypb72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Guerra
Report | Print
Sep 26, 2023 -

Sterling McCall Buick GMC responded

Congratulations on your new vehicle! We are thrilled that Admir provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
September 22, 2023

I always enjoy when I go in for any repairs and my advisor is, Aaron Fofana. He is so attentive to all my needs for my car and recommendations. He’s a people person with a great a great attitude. I wi More

by gloriapatterson49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harouna Fofana
Report | Print
Sep 26, 2023 -

Sterling McCall Buick GMC responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Aaron provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

Helpful
September 22, 2023

Neither the appointment setter nor the adviser told me how much the service I needed would cost. They charge literally twice what another local Buick dealer quoted for the same service. Plus my car wasn’t More

by Michelle Struczewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JP
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Sep 27, 2023 -

Sterling McCall Buick GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 04, 2023 -

Sterling McCall Buick GMC responded

Thank you for bringing this to my attention. I apologize that your service visit took longer than expected. I would like an opportunity to address your concerns and to earn your business, please contact me at 713-270-2102. I look forward to speaking with you. Kimono Cooper General Manager Kcooper@group1auto.com

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