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Sterling McCall Ford

Houston, TX

Overview
Reviews
Vehicles
4.6
263 Reviews
Call Dealership (281) 588-5000

6445 Southwest Freeway

Houston, TX

77074

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Showing 263 reviews

February 05, 2024

We switched from Russell and Smith Ford because the service was horrible with them. Sterling McCall was a total 180 from that other dealership. I would totally recommend ANYONE to come here. Their cust More

by MMARMENDARIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel from service
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Feb 09, 2024 -

Sterling McCall Ford responded

Thank you for choosing Sterling McCall Ford and for sharing your positive experience! Recommendations are valuable, and we appreciate your endorsement. We're here to help, and we look forward to assisting you in the future. Safe travels!

Helpful
February 04, 2024

Great customer service. Very informative and helpful. Highly recommend. Definitely will be back for more services for my vehicle. More

by maguilar11871
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Troncoso
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Feb 08, 2024 -

Sterling McCall Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
February 03, 2024

Very good service despite having to help me in the middle of an ice storm! More

by Derek B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Weeks
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Feb 06, 2024 -

Sterling McCall Ford responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
January 31, 2024

It’s friendly, efficient and satisfactory in service delivery. I’ll recommend it to anyone for reasons as stated More

by dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen
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Feb 01, 2024 -

Sterling McCall Ford responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
January 26, 2024

I always take my truck to this dealer and they ALWAYS take care of me. They always work with you and make everything transparent and smooth. I can't say enough good things about my my service advisor Eri More

by johnl
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Gonzalez
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Jan 30, 2024 -

Sterling McCall Ford responded

Thank you John for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Helpful
January 12, 2024

Sergio was great and very understanding. He made my car fixed rightand got me a rental while my car was being fixed. More

by Cswift1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Weeks
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Jan 13, 2024 -

Sterling McCall Ford responded

It's fantastic to hear that you had a great experience and that Sergio provided great and understanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 10, 2024

Excellent job, great communication, timely work and nice facilities. My service advisor David Nyguen is highly recommended More

by Ohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul G
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Jan 12, 2024 -

Sterling McCall Ford responded

It's fantastic to hear that you had an excellent experience and that David provided great communication! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 02, 2024

I will never go to another ford dealership ever again. I can’t express how amazing the service department is. Irvin my service department representative was amazing! They took care of my truck issue fast More

by Horrible
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irvin
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Jan 04, 2024 -

Sterling McCall Ford responded

It's fantastic to hear that you had the best experience and that Irvin provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

Helpful
January 02, 2024

Having previously purchased a Nissan from Sterling McCall Nissan, I recently stopped by Sterling McCall Ford to have a look at the Bronco Sport and was fortunate enough to meet and work with Brian Frank and More

by djplav
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Frank, Paul Morgan, Jason Weeks
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Jan 04, 2024 -

Sterling McCall Ford responded

Congratulations on your new vehicle! We are thrilled that Brian and Paul provided you with a hitch-free sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Jan 04, 2024 -

djplav responded

If only all of my dealings went as smoothly as this one. Well done, guys!

Helpful
December 31, 2023

David Nguyen went above and beyond with my visit. Not enough words can express how amazing his team’s high level of customer service is. Highly recommend! More

by billyjoenguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nguyen, Jason Weeks
Report | Print
Jan 03, 2024 -

Sterling McCall Ford responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Helpful
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