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Sterling McCall Honda

Kingwood, TX

Overview
Reviews
Vehicles
4.6
401 Reviews
Call Dealership (281) 358-8880

22575 Highway 59 North

Kingwood, TX

77339

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Showing 401 reviews

December 04, 2023

Always greeted quickly. Let’s me know exactly what the work is and if they find any issues More

by dchesney55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane O’bannon
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Dec 06, 2023 -

Sterling McCall Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 04, 2023

I’ve been going to this location for the maintenance on my Honda Accord for about 3?years and have never had any issues. I love the ease of scheduling online and always very efficient.I’m in and out in no More

by owalters423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed
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Dec 06, 2023 -

Sterling McCall Honda responded

It's great to hear about your positive experiences at Sterling McCall Honda! The convenience of scheduling online and the efficiency of their service, allowing you to be in and out quickly, can make the maintenance process hassle-free. Consistency in providing excellent service over three years is certainly commendable. Thank you for your business!

Helpful
December 03, 2023

Was very pleased with the service I received. Was kept informed about the progress of the repairs and recommend this dealership. More

by tx1drvr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ayana, Bruce
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Dec 06, 2023 -

Sterling McCall Honda responded

That's fantastic to hear! Being kept informed about the progress of repairs is crucial, and it's great that we made sure to keep you updated. Recommendations based on positive experiences like yours can help others find reliable and trustworthy service. Thank you for your buisness!

Helpful
December 02, 2023

The staff is welcoming, helpful and knowledgeable in what they do. Service is great, but the wait can be lengthy. More

by Tiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Dec 07, 2023 -

Sterling McCall Honda responded

Thank you for bringing this to my attention. I apologize you had a longer than normal wait time. I would like an opportunity to fix this and to earn your business, please contact me at 281-318-2915. I look forward to speaking with you. Wil Solano Service Director 281-318-2915 wilsolano@Sterlingmccallhonda.com

Helpful
December 02, 2023

This is my first time at Sterling Honda. D'Anna is very accomodating! It was an excellent experience. She was quick and friendly. 5 stars ti Sterling Honda!! More

by nathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D' Anna
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Dec 05, 2023 -

Sterling McCall Honda responded

It's fantastic to hear that you had a great experience and that D'Anna provided 5-star assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 01, 2023

Bruce was very helpful and informed everything to me about the recall. It was a very good service. More

by Quiquetapia53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
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Dec 05, 2023 -

Sterling McCall Honda responded

It's fantastic to hear that you had a great experience and that Bruce provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
December 01, 2023

Me parece bueno porque me queda cerca y por su buena atencion y me gusta que me lavan el carro More

by gama.dominga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Dec 06, 2023 -

Sterling McCall Honda responded

¡Estamos encantados de saber que tuvo una gran experiencia! ¡Nuestro objetivo final es su satisfacción! Apreciamos tu negocio. Esperamos poder ayudarle en el futuro.

Helpful
November 29, 2023

People were responsive to my concerns, both when I took my car in (without an appointment) and when I was on the phone with the service representative. More

by bamsjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Ayala and the cashier - I don’t know her name.
Report | Print
Dec 01, 2023 -

Sterling McCall Honda responded

That sounds like a great experience! It's wonderful when people are attentive and responsive to your needs, especially when it comes to car service. Getting that kind of support, whether it's on-site or over the phone, can make dealing with car issues much easier. Thank you for your business!

Helpful
November 25, 2023

Had a timing belt kit replaced on my car and I am very satisfied with the repairs and the timeframe it took to complete them. Alex, was my service advisor, he took care of me every step of the way. More

by M.J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex (service advisor)
Report | Print
Nov 30, 2023 -

Sterling McCall Honda responded

It's great to hear that your timing belt replacement at Sterling McCall Honda was completed satisfactorily and within a reasonable timeframe! Having a service advisor like Alex who guided you through the process and ensured your needs were met can make a significant difference in the overall service experience. Thank you for your business!

Helpful
November 24, 2023

The support from my Service Provider, Shane O’Bannon, gave me a clear understanding of the repair I needed. More

by jrchambliss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane O’Bannon, Brayan Vasquez, Frank Isede, Kim Eddy
Report | Print
Nov 29, 2023 -

Sterling McCall Honda responded

It's fantastic to hear that you had a great experience and that Shane provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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