Sterling McCall Honda
Kingwood, TX
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My car was in there two months ago for recap work and they reset my change oil alert but I didn’t have them change my oil. This time my car was in for an oil change and they did not reset the oil so it’s they reset my change oil alert but I didn’t have them change my oil. This time my car was in for an oil change and they did not reset the oil so it’s at 80% and I just had my oil changed. Don’t have time to go back up there. Break warning light was on and I was told it was because the battery was faulty and they tepoaced it. Just an inconvenience and makes me doubt the work was done right either time. Never had problems with navigation until the recall was worked I. Now it just keeps freezing. More
Very pleased 😃 with the service. Happy to be able to trust them to let me know what my car needs to keep it running good. Happy to be able to trust them to let me know what my car needs to keep it running good. More
Jake Walsh prioritize, my needs to get my work done faster than the timeframe quoted. Also threw in a free car wash. The service was fast, and I am totally satisfied. faster than the timeframe quoted. Also threw in a free car wash. The service was fast, and I am totally satisfied. More
The dealership always strives for excellence. They are courteous and friendly. I love the fact that my cars get washed while I am there. They are courteous and friendly. I love the fact that my cars get washed while I am there. More
I’m a new owner of a 2023 Passport (425 miles). This was my first service experience and third overall (1st to try to buy a car, 2nd to buy two accessories). Service experience: 1. Appointment t This was my first service experience and third overall (1st to try to buy a car, 2nd to buy two accessories). Service experience: 1. Appointment time was meaningless, as walk-in business preempted my time. 70 minutes to inflate tires with nitrogen. 2. Personnel at Service, Parts, and Cashier all seem indifferent to customer. Not rude, just seem like they’d rather be elsewhere 3. Surprised to learn inflating tires wasn’t included in 2 year free maintenance (because this was nitrogen). Wasn’t planning on a $58 invoice. More