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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
686 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 686 reviews

April 18, 2024

Nice dealership with plenty of free snacks/drinks. Service department was top notch and kept me undated on status throughout. No attempts at upselling which is appreciated. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 20, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 18, 2024

I have been buying my cars from here for years because of the quality of the Lexus and the thorough and friendly service they provide. I like sitting in a nice waiting area with drinks and snacks while I get More

by Ksiscoe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmer. Also had a nice conversation with Erika while Elmer was helping another customer and I was waiting for him
Apr 19, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled you've had a great experience with Sterling McCall Lexus Clear Lake over the years, especially appreciating the quality of the cars and the service amenities. Unfortunately, the car wash service is no longer available. Thank you for choosing us!

April 17, 2024

Service advisor was great. He explained everything clearly. A loaner car was made available to me. They accommodated my needs. More

by Arebee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Apr 19, 2024 -

Sterling McCall Lexus Clear Lake responded

We're delighted to hear about your positive experience! Your satisfaction is our top priority, and we appreciate your business. We look forward to helping you again in the future.

April 17, 2024

One the best experiences purchasing a new vehicle, salesman was amazing. Timing was on point! More

by sandycortezlopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Way
Apr 19, 2024 -

Sterling McCall Lexus Clear Lake responded

Congratulations on your new vehicle! We're thrilled to have delivered the best sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 15, 2024

best dealer, best service, clean environment, best attitude toward the guests, I like this dealer very much. More

by yxu9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I FORGOT
Apr 17, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 14, 2024

Great at servicing my Lexus, friendly as can be, and they made sure I had a ride when leaving my car More

by Diego L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
Apr 16, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 14, 2024

Outstanding service. They made sure I had rides to and from the dealership while my car was being serives. John is a great service tech to work with More

by Diego L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
Apr 16, 2024 -

Sterling McCall Lexus Clear Lake responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 12, 2024

Alice was accurate in the time they would finish and told me what was done More

by Parmendariz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice
Apr 13, 2024 -

Sterling McCall Lexus Clear Lake responded

It's great to hear that Alice provided you with accurate information about the completion time and explained the work done. Thank you for choosing us!

April 12, 2024

Organized service drop-off. John was very helpful and friendly. Service was completed in a timely fashion. More

by lsickmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 16, 2024 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that you had a great experience and that John provided helpful and friendly assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 11, 2024

Beautiful dealership, very professional, our salesperson, Amena, was ***THE***BEST*** salesperson we have ever had (and we’ve purchased MANY vehicles in the last few years!) More

by Rhodesk75
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amena-salesperson and our finance gentleman—I forget his name, but he was equally as amazing!
Apr 13, 2024 -

Sterling McCall Lexus Clear Lake responded

It's fantastic to hear that you had such a positive experience at our dealership and that Amena stood out as the best salesperson you've encountered, especially considering your history of purchasing many vehicles. Enjoy your new vehicle!

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