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Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,375 Reviews

18160 Gulf Freeway

Houston, TX

77546

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Showing 1,376 reviews

May 13, 2025

Great service. Clean facility. Professional and friendly staff. Treated me like I was there only customer. More

by masonsa50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
May 16, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 13, 2025

Always bought a car from what used to be called Lexus of Clear Lake (now Sterling McCall Lexus). Always very easy to deal with More

by pariya1
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Hendricks
May 16, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

May 12, 2025

Quick service and John’s professionalism were appreciated, thank you for the smooth and efficient experience! More

by APRIL.JUAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy
May 14, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Feel free to reach out to us if you need anything. Have a wonderful day.

May 12, 2025

Professional and friendly service. John (service advisor) listened, explained what was involved, and provided an estimated cost for the service. After the service was completed, he re More

by beckycallaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John -Service advisor
May 15, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, thanks for your praise and kind comments about John. Please don't hesitate to reach out if there's anything additional we can do for you.

May 12, 2025

Service as always was impeccable. Got right in and communication was great. Waiting room is comfortable and coffee and snack choices on point. Once service was completed I received a More

by lkcbriggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
May 15, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2025

Have been a customer of Lexus of Clear Lake for years. Have purchased several vehicles from them. Their service is excellent from Sales, Financing, and Maintenance after the sale. Their entire staff is More

by emarti2913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative, Dennis Holmes
May 13, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus Clear Lake! Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2025

This dealer was considerate when I needed more work done on my car, they provided a loaner car. More

by RCC99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wurman
May 13, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 09, 2025

Service advisor suck try to get to my wife because she is a female very disappointed in your service department More

by aacrci218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Louis
May 11, 2025 -

Sterling McCall Lexus Clear Lake responded

Thank you for your feedback. I would like to speak with you to gather more information on your experience. Please reach out to me at your earliest convenience. Fidel Garza Service Manager fgarza@sterlingmccalllexusclearlake.com 281-853-1488

May 09, 2025

Salesman is very helpful, he went out of he’s way to find the color of car I was looking for. More

by Dbarcenas8300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Santiago
May 12, 2025 -

Sterling McCall Lexus Clear Lake responded

Hi, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

May 08, 2025

Great service at Lexus service department. John Murphy assisted me with my 90,000 mile maintenance on my vehicle. He was very knowledgeable and a pleasure to work with. More

by Belinda
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Murphy and Luis
May 09, 2025 -

Sterling McCall Lexus Clear Lake responded

Hello Belinda, we're happy you found John to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!