Back

Sterling McCall Lexus Clear Lake

Houston, TX

4.8
1,332 Reviews

18160 Gulf Freeway

Houston, TX

77546

Directions

By Type

Showing 1,332 reviews

September 12, 2024

Quick and easy. Erika very helpful and polite. Thank you for your service. It was a pleasant wait in the waiting room More

by Mmcnatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Presley
Sep 15, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to Erika here at Sterling McCall Lexus Clear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 12, 2024

Great service! I didn’t wait long and I wasn’t offered anything that wasn’t needed. More

by T b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Holmes
Sep 15, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 11, 2024

Service was efficient and timely. Representative Dean was pleasant and professional. No problems. Service is always expensive. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Sep 14, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 10, 2024

Excellent service. Highly recommend having your Lexus serviced here. Customer service was some of the best ever. More

by omondragon14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 13, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 10, 2024

Prompt, courteous, knowledgeable and always attentive to the customer. They become customer advocates by good questions and listening! More

by jayvee51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Sep 11, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 10, 2024

Service advisor was very helpful, clean waiting area with snacks and car wash. Great all around. More

by Trod035216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Holmes
Sep 13, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus Clear Lake. Please don't hesitate to reach out if there's anything additional we can do for you.

September 10, 2024

I stayed waiting for the oil change and it was ok take little longer than expected and never wash my car or vacuum as usual when I do an oil change More

by magedangly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Robertson
Sep 13, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2024

Got in at scheduled time. Wait time was 4 hours (new battery and rear brakes). The representative called me about choices to choose if I wanted more than the battery. I chose More

by edmckinney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young lady with red hair
Sep 13, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi Edmckinney, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 09, 2024

It was an amazing experience. I had issue with tire, which was resolved very fast. More

by Ruslan Baiazitov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Pressley
Sep 11, 2024 -

Sterling McCall Lexus Clear Lake responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 08, 2024

Awesome service nice friendly people would highly recommend to anyone looking to purchase a vehicle More

by toywil3007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Sep 09, 2024 -

Sterling McCall Lexus Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

...
48
...