Sterling McCall Lexus Clear Lake

My Lexus Purchase Great customer service very welcoming. Eddy Romero is such a nice person very professional and helpful. He made sure I understood the whole process of Great customer service very welcoming. Eddy Romero is such a nice person very professional and helpful. He made sure I understood the whole process of the purchase and answered all my questions. Finance person was also nice and professional. Highly recommend this dealership and I recommend for everyone else to ask for Eddy Romero. More

Our Lexus purchase Great experience with this dealership. Ranger was a wonderful guy to work with in our purchase. Would definitely recommend Ranger and Clear Lake Lexus Great experience with this dealership. Ranger was a wonderful guy to work with in our purchase. Would definitely recommend Ranger and Clear Lake Lexus to our friends. More

Service I was very unhappy with J.T. Proctor, I called him twice and he did not return my call until late that night 5:45pm when I was on my way to pick up my I was very unhappy with J.T. Proctor, I called him twice and he did not return my call until late that night 5:45pm when I was on my way to pick up my vehicle then to find out that he had replaced a part in my vehicle that i had not authorized. and expected me to pay for i. More

Great and friendly people at front desk and excellent serv The rating was excellent due to the professionalism the dealership has. The lady at from desk was excellent very friendly and respectful. The service The rating was excellent due to the professionalism the dealership has. The lady at from desk was excellent very friendly and respectful. The service rep is outstanding and present himself very professional More

Long Wait What should have been a 20-minute Wait for State Inspection turned into almost 3-Hr Wait! Caregiver to 100% Disabled Combat Veteran! This Long Wait i What should have been a 20-minute Wait for State Inspection turned into almost 3-Hr Wait! Caregiver to 100% Disabled Combat Veteran! This Long Wait is Unacceptable 4 a Caregiver! I have recommended ur Lexus Dealer because ur service has almost been Excellent in the past 4 ppl I have sent there have bought Lexus vehicles based on my recommendation! More

Oil change and check up Above and beyond the service expected. He was very friendly and courteous which is not what people do anymore. Could not have asked for a better servi Above and beyond the service expected. He was very friendly and courteous which is not what people do anymore. Could not have asked for a better service person. More

Fabulous Fast, excellent customer service, from beginning to the end I was very impressed. They go the extra mile !!! Unexpected surprise when my car was detai Fast, excellent customer service, from beginning to the end I was very impressed. They go the extra mile !!! Unexpected surprise when my car was detailed to perfection😎 More

Excellent Customer Service Excellent customer service *** Follow through skills outstanding **** Lexus of Clearlake honored my time management concerns and was prepared immediat Excellent customer service *** Follow through skills outstanding **** Lexus of Clearlake honored my time management concerns and was prepared immediately when I walked through the door. More

I had the best salesman in the world When I located a Lexus dealership online Lexus of Clearlake show up. The car I really like it was sold the next day because of the Black Friday sales. When I located a Lexus dealership online Lexus of Clearlake show up. The car I really like it was sold the next day because of the Black Friday sales. I was looking from a 2014 is 250 and end up with a 2015 is250. I had a very good salesman. More

swesome Service The young man who collected my key was very professional wonderful attitude even though he was checking in someone else he made time to help me and di The young man who collected my key was very professional wonderful attitude even though he was checking in someone else he made time to help me and direct me to the front desk the young lady’ geeeted me while helping another customer once finished she checked me in promptly received a voice mail letting me know my car was finished along with an estimate for future repairs . Rick closed me out had great conversation. Rate my visit 10 or as they say a five star. Y’all rock More