Sterling McCall Lexus Clear Lake
Houston, TX
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Disgusted! Purchased 2014 used IS250 w 32K miles on it in October 2016. Went for oil change and service in March 2017. Told it needed new tires AND front brakes. Purchased 2014 used IS250 w 32K miles on it in October 2016. Went for oil change and service in March 2017. Told it needed new tires AND front brakes. What? That doesn't happen in 5 months time. $1000 service visit...that should have been done before I purchased it. I was not made aware of any issues w the car prior to purchase. Other issues I wanted looked at after purchase not even addressed. More
Outstanding Benny has always gone above and beyond to meet my service needs. I live in San Antonio but purchased my vehicle in clear lake and will make the trip t Benny has always gone above and beyond to meet my service needs. I live in San Antonio but purchased my vehicle in clear lake and will make the trip to Clearlake because of the great service and customer care I receive from Mr Panales More
Simple and quick Smooth transitions, quick, helpful and very knowledgeable with their products. Wouldn't go anywhere else. Worked with my schedule, parts were availabl Smooth transitions, quick, helpful and very knowledgeable with their products. Wouldn't go anywhere else. Worked with my schedule, parts were available, work was done right. More
Must be doing something Right! This will be our third Lexus from Mr Young at Lexus of Clearlake . His managers treated us like if we were family . We really recommend look up Mr Yo This will be our third Lexus from Mr Young at Lexus of Clearlake . His managers treated us like if we were family . We really recommend look up Mr Young for your next vehicle . More
Excellent service. Excellent customer service. I would highly recommend Lexus of Clear Lake to anyone looking to purchase a Lexus. Their customer is top-notch. They Excellent customer service. I would highly recommend Lexus of Clear Lake to anyone looking to purchase a Lexus. Their customer is top-notch. They go above and beyond to earn your business. My next Lexus purchase will definitely be from Lexus of Clear Lake. More
Visits to parts department I often use the parts department to buy parts to service my parents vehicle. Everyone of the guys who have helped me have been very professional and a I often use the parts department to buy parts to service my parents vehicle. Everyone of the guys who have helped me have been very professional and attentive to my needs. I will continue to use them for all my needs. More
Parts Department very kind, polite and easy to work with. They always followed thorough on their word. Have recommended to handfuls that drive to Clear Lake instead of very kind, polite and easy to work with. They always followed thorough on their word. Have recommended to handfuls that drive to Clear Lake instead of going to Sterling. Great communication! Will not go anywhere else. More
No hassle The purchase of our vehicle was seamless! Great customer service by everyone from your sales staff to your finance staff! Would recommend Clearlake Le The purchase of our vehicle was seamless! Great customer service by everyone from your sales staff to your finance staff! Would recommend Clearlake Lexus to anyone! More
Excellent experience at Clear Lake Lexus. I gave this dealership an excellent rating because from the moment I walked in there, I felt like I was already a valued customer. My salesman was I gave this dealership an excellent rating because from the moment I walked in there, I felt like I was already a valued customer. My salesman was Yung Truong and he was extremely knowledgeable, professional , and helped me through the selection and purchase process. The finance staff was great and worked hard on securing the financing. The free car washing is the cherry on top of this great dealership! More
Top quality parts from top quality reps. I work with Patrick Guerra for all my parts needs. As an owner of one of the finest vehicle on the market you expect the same customer service from it I work with Patrick Guerra for all my parts needs. As an owner of one of the finest vehicle on the market you expect the same customer service from its reps. Patrick has always met and exceeded my expectations as a parts rep at Lexus of Clear Lake. Patrick is very knowledgeable when it comes to finding the right quality parts for my IS250. His welcoming and knowledgeable attitude is the reason I keep coming back for all my parts needs. Thank you Patrick! More