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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
1,886 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 1,886 reviews

June 20, 2025

God experience on service, great costumer service just a bit long on the time on the service More

by easamuelito2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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June 20, 2025

The waiting room welcoming atmosphere, along with up-front knowledge of cost, with no surprise billings. Also the courtesy and patience of our Service Advisor Mr. Peel. More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Peel 5-stars
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June 20, 2025

This is what you should expect. Clean friendly knowledgeable. They show you and explain and are very patient. They represent the brand well. Go Sterling McCall Lexus More

by samsonthornton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Silva
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Jun 20, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2025

100% all in on my service . Nathan was courteous prepared knowledgeable and attentive to detail.!!! More

by Jkeirnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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June 19, 2025

My salesperson was AWESOME. Ms. Laura did everything in her power to ensure this deal went off without a hitch. More

by Tonyia.adams2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura
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Jun 20, 2025 -

Sterling McCall Lexus responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2025

It was undoubtedly the best experience I’ve ever had with a new car purchase. From the time I walked into the dealership until Van delivered the vehicle to my house it was first class service. More

by Jrfrenchjr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Lim and John, the F and I guy, we’re both excellent
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June 19, 2025

Very efficient, clean, good customer service and complimentary drinks, Easy way to schedule and reschedule appointments online. More

by molly3874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie Gonzales
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Jun 20, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

June 18, 2025

Thanks for servicing my car today. Your dealership location is the only one allowed to take care of the car. More

by Jj
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cortes
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June 18, 2025

Justin was an invaluable, professional, and experienced advisor. He guided us through the process and help us to prioritize our decisions. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin- the service advisor, Ray Villarreal, Mylinh Tran-Salazar
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Jun 20, 2025 -

Sterling McCall Lexus responded

Hi David, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! Thank you again, and have a fantastic day!

June 18, 2025

Thank you for a wonderful experience! From the initial shopping for the perfect car to the private lesson on how to use the technology before drive-out, David Capin was patient, knowledge More

by ddmachen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Capin, Ray Villarreal, Mylinh Tran-Salazar
Report | Print
Jun 20, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at Sterling McCall Lexus! Thank you again, and have a fantastic day!

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