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Sterling McCall Lexus

Houston, TX

Overview
Reviews
Vehicles
4.8
845 Reviews
Call Dealership (800) 256-6225
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10025 Southwest Freeway

Houston, TX

77074

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Showing 845 reviews

May 22, 2024

Helped repair my run flat tire at excellent speed and price. I am very happy More

by SeanD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EJ
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May 22, 2024 -

Sterling McCall Lexus responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

Helpful
May 21, 2024

Very professional handling. I felt confident with the repairs and updates on the progress. Car was returned clean on the inside and the outside More

by Diamondvicki1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Bassett
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May 22, 2024 -

Sterling McCall Lexus responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 21, 2024

Excellent service and follow up on every detail! Great experience with Fardin! My car was on order and there were no surprises. Literally, the easiest car buying experience. He even put a bow on my More

by JLD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fardin (sales), Jerry (finance), Mylinh Tran-Salazar
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May 22, 2024 -

Sterling McCall Lexus responded

We're delighted to learn about your positive experience and the great assistance provided by Fardin! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 21, 2024

Prompt, Marlon was very helpful and at the same time not pushy like other advisors at other dealerships. More

by Dtran023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero
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May 22, 2024 -

Sterling McCall Lexus responded

We're delighted to learn about your positive experience and the helpful assistance provided by Marlon! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 20, 2024

Cris Garner was simply amazing and extremely knowledgeable! Customer service was superb!! I would recommend 100 times plus more. More

by casheena murphy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cris Garner
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May 22, 2024 -

Sterling McCall Lexus responded

We're delighted to learn about your positive experience and the amazing assistance provided by Cris! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 19, 2024

My service advisor Kinley was very helpful and friendly. I have been previously going to Westside Lexus but so happy to be going to Sterling MCCall. More

by sharon.greenwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
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May 22, 2024 -

Sterling McCall Lexus responded

Thank you for your kind words for our staff, we appreciate it!

Helpful
May 18, 2024

Great customer experience with Chris Garner who went above and beyond to help us buy our new TX 350 More

by Hein willems
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garner, Shelece Campbell
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May 18, 2024 -

Hein willems responded

Great experience. Well done

Helpful
May 17, 2024

A very good dealership with very knowledgeable and helpful people. Very good service and pleasant,clean area to wait More

by kelsenter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal
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May 21, 2024 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We're thrilled to have delivered a great sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
May 17, 2024

Honest, upfront and helpful , loaner car was a lifesaver .this was my 3rd car from this dealership. More

by samimmhasan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew in service department
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May 21, 2024 -

Sterling McCall Lexus responded

Congratulations on your new vehicle! We're thrilled to have delivered an honest sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
May 15, 2024

Josh provided excellent customer services, he was kind and helpful. Thank you. He explained car maintenance guidelines and he explained the results of my visit. More

by M.D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, was the one helped me.
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May 17, 2024 -

Sterling McCall Lexus responded

We're delighted to learn about your positive experience and the excellent assistance provided by Josh! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
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