Sterling McCall Lexus

The dealership is very well organized. The service representatives act very professionally and the waiting area is very cleaned The service representatives act very professionally and the waiting area is very cleaned More

I spent $2700 on my 60K maintenance. My daughter also purchased her vehicle and has maintenance here. I hope this dealership takes feedback seriously re-evaluates how management interact My daughter also purchased her vehicle and has maintenance here. I hope this dealership takes feedback seriously re-evaluates how management interacts with loyal customers. General manager Liza Postell responded to me in a rude and demeaning manner. When I said I would not be returning her reply "We understand and are okay with that". When I asked to speak with the manager "I am the manager". The world I come from we lead by example. All customers regardless of the size of their transaction-deserve respect and appreciation. Group 1 Automotive can do better. More

Thank you very much Marlon for your excellent service. I appreciate you taking care of me ! I appreciate you taking care of me ! More

Service was handled efficiently and professionally. Excellent communication on status of car while waiting. Very pleased with this appointment. Excellent communication on status of car while waiting. Very pleased with this appointment. More

I took my ES350 in for service earlier today and Kelly Callaway did a great job. She kept me in the loop about the status of my vehicle and had my vehicle done in a timely manner. Be sure to visit Sterlin Callaway did a great job. She kept me in the loop about the status of my vehicle and had my vehicle done in a timely manner. Be sure to visit Sterling McCall Lexus for all your sales and service needs! More

Great customer service! ! David was very professional and provided the services needed for my car in a timely fashion. Thank you David!! ! David was very professional and provided the services needed for my car in a timely fashion. Thank you David!! More

Dealership was swift in helping me find and purchase my new car. They have been friendly in all interactions and answered all of my questions. I am very happy with my purchase. new car. They have been friendly in all interactions and answered all of my questions. I am very happy with my purchase. More

Since 2020, I’ve purchased and leased four vehicles — both new and used — from Sterling McCall Lexus, and I continue to bring my car back here for service. Even though I live in Cypress, I gladly make th both new and used — from Sterling McCall Lexus, and I continue to bring my car back here for service. Even though I live in Cypress, I gladly make the drive to Sterling because the experience is always worth it. The people who work here are not only professional but also genuinely kind, approachable, and easy to talk to. Sales, Finance, and Service have all been wonderful — I always feel like I’m being treated with respect and honesty. It’s rare to find a dealership where you feel so comfortable and taken care of, and that’s why I keep coming back. Sterling McCall Lexus has truly earned my trust, and I wouldn’t go anywhere else. More

My service advisor, Kelly Callaway, was very thorough with what kind of service my car needed. She's so kind and very professional. with what kind of service my car needed. She's so kind and very professional. More

On time, they told me exactly what my car had done for this time. Everything is good and I happy with this. this time. Everything is good and I happy with this. More