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Sterling McCall Lexus

Houston, TX

4.8
2,212 Reviews

10025 Southwest Freeway

Houston, TX

77074

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Showing 2,212 reviews

October 12, 2025

Great salesman and great car. We are very happy. This is our 3rd Lexus with this dealership More

by JeepsruleBryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
T-IN salesman. Great to work with
Oct 15, 2025 -

Sterling McCall Lexus responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2025

Ashley the service agent is a great rep full of knowledge and very helpful. I just found out today I believe caused by The back windshield installers : the up and down auto controller doesn’t work. I hope t More

by 31hung31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Oct 15, 2025 -

Sterling McCall Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Lexus! If you have any further questions, please don't hesitate to reach out!

October 11, 2025

I always recieve great customer service at this dealership! The customer service is awesome! I love this place! More

by tamika.watson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kinley
Oct 14, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 11, 2025

Very prompt attention on arrival, quick service time, good lounge area amenities. Quick checkout process and clean car. Thanks very much More

by Anand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Oct 14, 2025 -

Sterling McCall Lexus responded

Hi Anand, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 10, 2025

The visit was a great day I was relaxed and happy that my car was completed and on my way in a short time. Job well done. More

by norrisjeremiah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esner Antunez, Ray Villarreal
Oct 13, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback! Thank you again, and have a fantastic day!

October 10, 2025

Thanks to my advisor Marlon Romero and to the team for taking care of my vehicle. Great job as always. More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlon Romero, my advisor, 5 star
Oct 13, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 09, 2025

Comfortable atmosphere and attentive service. Very easy to get around and pleasant. Staff very friendly More

by Dgrehn27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Liu
Oct 12, 2025 -

Sterling McCall Lexus responded

Hello, thank you; we appreciate your feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2025

Service efficient. Mr. Peel extremely friendly & knowledgeable. Kept informed. Appreciated video of inspection, with recommendations. More

by vwashing2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure about person that greeted me when I drove up but he was friendly.
Oct 11, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 06, 2025

The service team is always looking out for your needs. I appreciate the loaner car and promptness of the services preformed. More

by Griffceo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Villarreal, Mylinh Tran-Salazar
Oct 08, 2025 -

Sterling McCall Lexus responded

Hi Griffceo, we really appreciate your feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2025

I was very happy with the salesman Hai Nguyen. He was helpful in my search for a car. More

by dmcd1810
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hai Nguyen, Ray Villarreal, Mylinh Tran-Salazar
Oct 08, 2025 -

Sterling McCall Lexus responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!