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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,306 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,306 reviews

June 10, 2025

My service advisor Anthony did a very, very good job. He kept me informed with warranty repairs. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
June 10, 2025

Service was good. Took me right away. My service rep was patient with me, cuz i wasn't in the mood to spend maney and be fleeced. Gave me a good discount on price. More

by smallsaintz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valet, Bibin Thomas
Jun 11, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2025

I Just had a change oil with a coupon, it's good that they checked everything too. But for 3 hours and 20mins waiting is too much. After that they said my car is ready paid the bills, went out and my ca More

by dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jjjjj
Jun 11, 2025 -

Sterling McCall Toyota Fort Bend responded

We're sorry to hear about your experience, and we truly appreciate your feedback. Please email me at kjeon@fortbendtoyota.com so I can assist you personally. Thank you. Kevin Jeon Service Manager

June 07, 2025

The best I’ve been too thank you, looking forward to doing business with you all again More

by DarrelDavison52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Jun 10, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2025

it’s nearby convenient for us, the waiting area have a lot of chairs, i wish there are more tables More

by beautyheaven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reynaldo Labrador
Jun 08, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

June 05, 2025

We’ve long been fans of the Toyota brand and so far, we’re loving our Corolla Cross. Our sales professional, Lucas Gonzalez, was friendly, accommodating and helpful. He stayed flexible and patient thr More

by D Stanton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lucas Gonzalez, John Chun
Jun 10, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you so much for your positive comments about Sterling McCall Toyota Fort Bend! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sterling McCall Toyota Fort Bend!

June 04, 2025

Tariq was amazing, he wanted to make sure I was happy. He called me to give an update during service. He made it clear that if I had any issues with the car after I left the Service Center, I should call More

by sugarlandmarc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq
Jun 06, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we're happy you found our staff Tariq to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2025

Sterling Mccall Toyota Fort Bend scheduled my oil change quickly and took care of the service quickly. More

by pahatton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Jun 08, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 01, 2025

The service is amazing, and the waiting area is clean and comfy. They have one of the best deals on service and promotions. Always the go-to for my Toyota needs. More

by Maiga
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Jun 03, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 31, 2025

Sharrif Shatry was our sales consultant and he was fantastic. Had answers to the multiple questions we had and patiently listened and took notes of our preferences and concerns. He patiently explained More

by CarsAreCool
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
SHARIFF SHATRY
Jun 01, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we're happy you found Sharrif to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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