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Sterling McCall Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.4
1,280 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,280 reviews

May 21, 2025

Service manager Kevin and service advisor Spence delivered exceptional, friendly, and efficient service, keeping me informed every step of the way. Highly recommend their service department! More

by JOHNCHUN1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Jeon/ Spence Griffith, Bibin Thomas
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May 20, 2025

I took my Toyota Grand Highlander in for an oil change and was really impressed by how quick and efficient the service was. The staff was friendly and professional, and they had everything done in under a More

by jtran48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan Ho
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May 20, 2025

Great service. Scheduled in advance there was no wait. Have never brought my vehicle anywhere else. More

by dave.rekow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hao
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May 19, 2025

Prompt and professional service at every level I encountered. Well done. I felt well informed and taken care of throughout the process. More

by ted.thornton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Garcia
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May 21, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 19, 2025

My Service advisor Steven Robles was very helpful and did a great job of communicating. More

by ZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
STEVEN ROBLES
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May 20, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi, we're happy you found Steven to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Please don't hesitate to reach out if there's anything additional we can do for you.

May 18, 2025

Everyone was friendly and helpful. Explained what was being done and kept apprised of progress. More

by Charley b.
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Adrian C.
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May 17, 2025

We worked together, came to a fair deal. I look forward to the results of their exceptional service! More

by Micah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jalil, Shariff, Zachary, Anthony, Joe, Brandon, Service Manager, Parts Manager, Technician(s), and everyone at Sterling McCall Toyota Fort Bend who helped me
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May 20, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello Micah, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 16, 2025

Very friendly and knowledgeable service advisor . it was a fair price and a quick turn around More

by J77532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reynaldo
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May 18, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. We are always more than happy to assist you if anything else comes up. Take care!

May 16, 2025

The dealership is very clean. The workers are friendly and courteous. Pleasant people makes for a good experience. More

by Ramona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Zummo
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May 19, 2025 -

Sterling McCall Toyota Fort Bend responded

Hello Ramona, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 15, 2025

Tariq is very professional and provides a good customer service. I will be visiting from now on. More

by Muhammad Usman Haider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq Jilani
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May 19, 2025 -

Sterling McCall Toyota Fort Bend responded

Hi Muhammad, thank you for your kind review; we are happy to pass along your comments to Tariq here at Sterling McCall Toyota Fort Bend! Thank you again for leaving us this response!

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