
Sterling McCall Toyota Fort Bend
Richmond, TX
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A most pleasant experience. Buying a new vehicle can be a very taxing experience, but Daniel went above and beyond what I expected from a salesman.Even being badly upside down on my trade was made more palet very taxing experience, but Daniel went above and beyond what I expected from a salesman.Even being badly upside down on my trade was made more paletable by the excellent customer service. I will recommend this dealership to all of my friends when they are looking for a new vehicle. Eric Johnson in the finance department was very hospitable and professional. He is to be commended on a job well done on a very complex deal. A combination of two trades, and many other factors, could have made this a very uncomfortable deal, but he got it done very effortlessly. Job well done by all involved. More
Have to say my experience at Fort Bend Toyota was incredible. Mike and Jerry were both willing to help me get into the exact 4Runner that my wife and I were looking for. They were very patient and re incredible. Mike and Jerry were both willing to help me get into the exact 4Runner that my wife and I were looking for. They were very patient and respectful. If I had a question about anything I would either get an answer right then or they would get back to me very soon. First class dealership for sure. Now I see why several of my co-workers said it was worth the drive to Richmond to buy from Fort Bend! Will definatley be back in the future and I will recommend to my friends and family. More
The best car buying experience I've ever had out of ten car-buying experiences in my lifetime. My first contact with Fort Bend Toyota was with Mr. Bibin Thomas on the phone. He answered every question I car-buying experiences in my lifetime. My first contact with Fort Bend Toyota was with Mr. Bibin Thomas on the phone. He answered every question I had and if he didn't know he promptly found the answer and called me back. Since I was calling from a town 200 miles away, he recommended that I put a "hold" on the vehicle. I am very glad I listened to his advice because after I test drove the vehicle, two other people inquired about buying the same car. The whole car buying experience was painless. I truly felt Mr. Thomas was watching out for me. I would recommend Mr. Thomas and Fort Bend Toyota to anyone and would buy another car from them. More
Garrett did a great job of making me feel comfortable with the purchase of my new Camry. He explained in detail all the components of the car and also helped me plug in my smartphone to the Bluetooth set with the purchase of my new Camry. He explained in detail all the components of the car and also helped me plug in my smartphone to the Bluetooth settings. He made me feel welcome to Ft. Bend Toyota, I will recommend him to all my friends. More
When I sent out an email to 5 different dealers to get online info ONLY Fort Bend Toyota responded! Cristina was very helpful on the phone and again when I got to the dealership to look around. She did no online info ONLY Fort Bend Toyota responded! Cristina was very helpful on the phone and again when I got to the dealership to look around. She did not try to sell me something I didn't want or couldn't afford. Trae, in finance, was also EXTREMELY knowledable about the dealership and the car I was purchasing as a whole and I felt confident that I had made a good deal on the car. Thank you! More
Really, in late evening, I was on eBay motors surfing for Corvette cars. I found one that seems interested. Instead of putting the bid I called the contact, and asked to find out. So I drove to place, litera Corvette cars. I found one that seems interested. Instead of putting the bid I called the contact, and asked to find out. So I drove to place, literally had no intention of buying, but as soon as I get into car, oh boy, my whole idea changed. The customer service was par excellence from top to bottom, my family enjoy their hospitality. The transition was very smooth and I was done in an appropriate time. I would rate them 10 out of 10, and recommend them high. More
Because the entire staff is so friendly. You don't have to be working with one particular person and they welcome you with a smile. I'm from La. And I look forward to dealing again in this dealership in th to be working with one particular person and they welcome you with a smile. I'm from La. And I look forward to dealing again in this dealership in the future! Our salesman was very kind and onside rate from the very start to explaing ALL details of the car before I drove off. Thanks Frt Bend Toyota staff! More
Garrett was a pleasure to work w/ on the purchase of the vehicle. He was very helpful, courteous, and knowledgable. He is currently helping me w/ a couple issues on the vehicle. Amir was also ver vehicle. He was very helpful, courteous, and knowledgable. He is currently helping me w/ a couple issues on the vehicle. Amir was also very helpful w/ the financial aspects of the purchase. More
This was a great car buying experience! We found the folks at Fort Bend Toyota very straight forward and helpful. We received a good price for our trade in and a great price on the vehicle that we purch folks at Fort Bend Toyota very straight forward and helpful. We received a good price for our trade in and a great price on the vehicle that we purchased. Our salesman, David Morris, was very helpful and really took a lot of time explaining the workings of the Prius, including all of the drive features, maintenance and well as how how to access bateries, the spare tire, etc... We really appreciate the attention to customer service and would highly recommend Fort Bend Toyota and David Morris! Sincerely, C Jones Cypress, TX More
We were very pleased with the way David Morris handled our visit to look at the available Toyotas for the price we had in mind. Not only was he not pushy or agressive, he asked what we were looking for, our visit to look at the available Toyotas for the price we had in mind. Not only was he not pushy or agressive, he asked what we were looking for, took notes, went out on the lot to see what would meet our needs and returned with a couple of cars he thought we might want to look at. He never tried to talk us into anything or push a sale but worked with us in every way to help us get the car that we wanted. Needless to say we drove out in a 2011 Toyota Avalon as happy as can be since our Sienna Van was totaled in street flooding on Monday morning. So driving a new car home on Saturday was an awesome event. Everyone from David in sales to Kyle in service, and Eric in finances were all as friendly and helpful as anyone could expect. We would recommend this dealership to everyone. It was a very positive experience. More