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Sterling McCall Toyota Fort Bend

Richmond, TX

4.4
1,298 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,298 reviews

September 30, 2023

Decent rep. Fast and reliable service. Multiplepoints check and good recommendations. Great discounts often offered. More

by Truongtrinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Martell
Oct 03, 2023 -

Sterling McCall Toyota Fort Bend responded

We appreciate your Five Stars and we are delighted to know you had a great experience with us! We look forward to the pleasure of your business again!

September 30, 2023

Extended cross-country driving, NEEDED an oil change 'on the fly' Sterling McCall promptly and courteously responded to my needs. Additionally, in the same visit, they resolved a damaged windshield issue. More

by Ol'Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed,
Oct 03, 2023 -

Sterling McCall Toyota Fort Bend responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 30, 2023

Best customer service They respect customer time and provide Lyft They accept a price match accept coupon More

by Syed Z Jafri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt , Chris Anderson
Oct 03, 2023 -

Sterling McCall Toyota Fort Bend responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 27, 2023

Excellent service provided by Cesar Alvarado. Cesar was very professional, kept me informed of what was going on with my vehicle and had me out in no time. More

by mrmikeus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Alvarado
Sep 28, 2023 -

Sterling McCall Toyota Fort Bend responded

We're happy to hear you had such a positive experience with our team!

September 27, 2023

The sales rep took us through the selection and purchasing process with ease. We went in with a thought and found the model car that suited us best, More

by kevin_lynch1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jalil and Eric from Financing, Chris Anderson
Sep 30, 2023 -

Sterling McCall Toyota Fort Bend responded

We're thrilled to hear that your sales rep made the selection and purchasing process easy for you and that you found the perfect model car that suits your needs! Providing a smooth and enjoyable buying experience is our goal, and we're delighted to know that you had a successful visit. We appreciate your trust in us and look forward to serving you again. Thank you for choosing us!

September 25, 2023

Everyone I spoke with was friendly, helpful and professional. The coupon for the oil change is much appreciated. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Sep 27, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for choosing Fort Bend Toyota! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

September 25, 2023

Stephen Robles did an excellent job in letting me know what needed to be done on my car today. He is professional and very good in explaining what needs to be done and why. I had several questions on th More

by SharonK2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Robles
Sep 27, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for choosing Fort Bend Toyota! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Stephen and his dedication to providing you with an excellent service experience. We look forward to your next visit!

September 23, 2023

Overall good experience. Convenient location, easy to schedule, good service advisors, nice facilities, and reasonable prices. More

by chong_hua_1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robles
Sep 26, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 22, 2023

The waiting area is extremely comfortable and clean. I waited a little over an hour for my car service. It was done very fast that visit. More

by anitaleelee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Anderson
Sep 26, 2023 -

Sterling McCall Toyota Fort Bend responded

Thank you for the Five-Star review and for choosing Fort Bend Toyota. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 20, 2023

Great service, communication and taking care of everything in a timely manner! Great experience overall. More

by NJ17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in service
Sep 22, 2023 -

Sterling McCall Toyota Fort Bend responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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