
Sterling McCall Toyota
Houston, TX
Filter Reviews by Keyword
By Type
Showing 1,070 reviews
I always bring both my Toyotas for service here because of the courteous and outstanding customer service I always get. The employees are personable and explain everything in detail. of the courteous and outstanding customer service I always get. The employees are personable and explain everything in detail. More
SM Toyota is an outstanding dealership. I have been with them for over 20 years and I don’t have one complaint. At my recent service visit my service advisor Jean Zelaya was truly exceptio I have been with them for over 20 years and I don’t have one complaint. At my recent service visit my service advisor Jean Zelaya was truly exceptional in explaining, following through and keeping his word relating to the services being provided on my Toyota Rav 4. Jean has the personal touch of a great service advisor. Debbie More
My salesman Steven Thomas was very selfish and only focused on money. He used a lot of curse words while on my test drive. Very unprofessional! My car did not even get washed after it was purchased focused on money. He used a lot of curse words while on my test drive. Very unprofessional! My car did not even get washed after it was purchased More
I am so excited, enjoying my new 2025 RAV4 Hybrid,Camilo was so professional and patient with me,If you are looking for a new Toyota vehicle Sterling McCall Toyota you have to visit,,thank you Camilo was so professional and patient with me,If you are looking for a new Toyota vehicle Sterling McCall Toyota you have to visit,,thank you Camilo More
Timely and efficient. My rep was very professional and informative. I was not satisfied with the time I waited after I was told my vehicle was ready. I waited outside at l My rep was very professional and informative. I was not satisfied with the time I waited after I was told my vehicle was ready. I waited outside at least 15 minutes. More
They are the Best. Took my car to Fred Haas (where I purchased from) but they never diagnosed leaky gasket issues. Tried to sell me other unnecessary products. The same Took my car to Fred Haas (where I purchased from) but they never diagnosed leaky gasket issues. Tried to sell me other unnecessary products. The same day , went to Sterling who fixed everything—still under warranty and provided car rental for a few days. I paid nothing. Sterling is honest, professional and friendly. Kudos to the management and service department. Thank you very much gentleman. I Will NEVER go back to Haas! They are lazy and dishonest. I wasn’t interested in their new coffee machines- just my car. More