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Sterling McCall Toyota

Houston, TX

4.2
1,070 Reviews

9400 Southwest Freeway

Houston, TX

77074

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Showing 1,070 reviews

April 01, 2025

I always bring both my Toyotas for service here because of the courteous and outstanding customer service I always get. The employees are personable and explain everything in detail. More

by joannlopez316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest Umana
Apr 05, 2025 -

Sterling McCall Toyota responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2025

SM Toyota is an outstanding dealership. I have been with them for over 20 years and I don’t have one complaint. At my recent service visit my service advisor Jean Zelaya was truly exceptio More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jean Zelaya, Kathie Marsh
Apr 05, 2025 -

Sterling McCall Toyota responded

Hello Debbie, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2025

Keep it up the good work. That’s why I like it Toyota dealers. Nice job! More

by Kisanet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Apr 05, 2025 -

Sterling McCall Toyota responded

Hi, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

March 29, 2025

It was very good a smooth and a quick process I am excited to recieve my car tomorrow More

by shahrukhkhalid21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maksud
Mar 29, 2025 -

Sterling McCall Toyota responded

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

March 28, 2025

My salesman Steven Thomas was very selfish and only focused on money. He used a lot of curse words while on my test drive. Very unprofessional! My car did not even get washed after it was purchased More

by Biancagiles8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steven thomas
Apr 01, 2025 -

Sterling McCall Toyota responded

Hello Biancagiles8, My name is Brian Luviano General Sales Manager here at Sterling McCall Toyota and I would like to get more feedback about your experience. I will definitely will be using this review to train our sales staff in professionalism. Would you please give me a call at your earliest convenience at 713-349-4864, please? Thank you! Brian Luviano General Sales Manager bluviano@sterlingmccalltoyota.com

March 27, 2025

I am so excited, enjoying my new 2025 RAV4 Hybrid,Camilo was so professional and patient with me,If you are looking for a new Toyota vehicle Sterling McCall Toyota you have to visit,,thank you Camilo More

by J Montes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Camilo O
Mar 28, 2025 -

Sterling McCall Toyota responded

Hello, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2025

Timely and efficient. My rep was very professional and informative. I was not satisfied with the time I waited after I was told my vehicle was ready. I waited outside at l More

by lodrummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know
Mar 28, 2025 -

Sterling McCall Toyota responded

Hello, thank you for leaving feedback. Please reach out to us at (713) 270-3900 so we may identify ways to improve your experience.

March 25, 2025

They are the Best. Took my car to Fred Haas (where I purchased from) but they never diagnosed leaky gasket issues. Tried to sell me other unnecessary products. The same More

by DMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilson Flores and the Manager
Mar 28, 2025 -

Sterling McCall Toyota responded

Hi, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sterling McCall Toyota!

March 25, 2025

Good reliable service! Knowledgeable service managers like Rey Que are dependable and trustworthy! And i depend on him! More

by wilwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey Qui
Mar 28, 2025 -

Sterling McCall Toyota responded

Hi, thank you for your kind review; we are happy to pass along your comments to Rey here at Sterling McCall Toyota! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2025

Under construction currently but still taking care of customers in the service department. Thank you. More

by gdeshano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nilson
Mar 28, 2025 -

Sterling McCall Toyota responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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