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Steve Hahn Auto Group

Yakima, WA

4.1
618 Reviews

1730 S 1st St

Yakima, WA

98901

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618 Reviews of Steve Hahn Auto Group

April 17, 2023

Most definitely one of the best Mercedes dealership in US. Out of state purchasing experience was flawless! Huge kudos to David and Craig. What a relief to find a dealership and salesperson who really car More

by Ynch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsey Lizotte, Craig Johnson, David Bier
May 04, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We are so happy to hear that you had an excellent experience purchasing your new Mercedes-Benz with Craig and David! It was a huge pleasure getting to do business with you!

April 16, 2023

I brought my car in to have rear breakes changed and they changed the frount breaks and left a bolt out. My car did not drive right. They had my car for 6 days correcting the mistake. They gave me a yellow k More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Winward
May 18, 2023 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We apologize for the frustrations when getting your breaks fixed on your Mercedes-Benz. My name is Jared, I am the Manager of the service department here and I will personally be looking into these issues of the breaks and loaner vehicle to see what measures I can take to prevent future frustrations.

April 16, 2023

Rubén Escobar (salesperson) is a great asset for Steve Hahn Dealership. He is very informative & respectful. I am thankful to have him assist with my new vehicle purchase. Positive experpence. More

by Ellie27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
May 04, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review Ellie! We are so happy to hear that you had an amazing experience working with Ruben on getting your new Kia! It was a pleasure getting to do business with you!

April 16, 2023

Good warranty, Nice and organized, great customer service. Welling to work with customers for an affordable price. More

by Estella Rioa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keara Willett
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you for the 4 stars Estella! We love to hear that you enjoy the warranty work and that we were able to work with you for a good, affordable price! We would love to hear how we could've earned the extra star from you!

April 16, 2023

Purchased a month a ago the breaks need replaced I hope they will fix them More

by Cschela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manni Garcia, Kevin Berger, James Kelch
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you for the 4 stars and for your feedback. My name is Josh, I am the general manager here, please feel free to give me a call at my direct line (509) 248-4700 ext 1017 with any questions or concerns you have. I'm always happy to assist you!

April 14, 2023

Great service and helpfulness! Thankful to Taylor for organizing parts and labor, even extra parts More

by Jessicakarstetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you had an excellent experience working with Taylor in service when getting your Toyota worked on! It was a pleasure getting to do business with you Jessica!

April 13, 2023

It was nice to have the car completed when it was suppose to be. Actually got a phone call. First time in many years. More

by BREWER16
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you for the 5 stars and for this awesome review! We love to hear that you had a great experience working with Taylor in service!

April 13, 2023

One of the best experiences with a dealership I've ever had. The service department was great. Great communication. Always wiling to answer my questions. And I could not believe the turnaround time on swap More

by Jasonb3078@gmail.com
Recommend Dealer
Yes
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that we are one of the best experiences you have had with a dealership and to know that you really enjoyed taking your Kia into our service department for some serious work! It was a pleasure getting to do business with you Jason!

April 13, 2023

Spent 2k on timing and water pump replacement, was in the shop for 10 days. When I got home I discovered a large pool of diesel fuel under car while the car was running. I opened the hood and could see fuel More

by tim.henn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Who ever worked on this vehicle , Trent Poage
May 18, 2023 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback Tim. We are really sorry to hear about your frustrations with the fuel line on your Volkswagen and for the condition it has left your vehicle in. My name is Jared, I am the manager of the service department here and I will seriously be looking into this issue with my techs to see what went wrong and to find a remedy to your issues. Please, feel free to give me a call anytime you have a question or concern, (509) 834-7421.

April 12, 2023

Jasmine is amazing. Not only did she do most of this by phone she even choose a car with fewer miles than the one I had picked for the same price! Kevin from finance was More

by xaviermeza4455
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmyn Bond
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We are so happy to hear you had an awesome experience with Jasmyn on purchasing your new Hyundai! It was a pleasure doing business with you!

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