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Steve Hahn Auto Group

Yakima, WA

3.8
620 Reviews

1730 S 1st St

Yakima, WA

98901

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620 Reviews of Steve Hahn Auto Group

April 13, 2023

Spent 2k on timing and water pump replacement, was in the shop for 10 days. When I got home I discovered a large pool of diesel fuel under car while the car was running. I opened the hood and could see fuel More

by tim.henn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Who ever worked on this vehicle , Trent Poage
May 18, 2023 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback Tim. We are really sorry to hear about your frustrations with the fuel line on your Volkswagen and for the condition it has left your vehicle in. My name is Jared, I am the manager of the service department here and I will seriously be looking into this issue with my techs to see what went wrong and to find a remedy to your issues. Please, feel free to give me a call anytime you have a question or concern, (509) 834-7421.

April 12, 2023

Fast friendly service! No unmet promises. Completely transparent. Jaz is amazing! I’d recommend her to everyone! Can’t wait to do repeat business :) More

by AnimalRescuer2023!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmyn Bond
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you had an fast and friendly experience purchasing your Volkswagen with Jasmyn and to hear that we've earned your loyalty! It was a pleasure getting to do business with you!

May 18, 2023 -

AnimalRescuer2023! responded

I will say, I was a little quick to post the review just in terms of the whole “no unmet promises”. I never did get my full detail Jasmyn promised me :(….otherwise I’m a happy camper.

April 12, 2023

Jasmine is amazing. Not only did she do most of this by phone she even choose a car with fewer miles than the one I had picked for the same price! Kevin from finance was More

by xaviermeza4455
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jasmyn Bond
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We are so happy to hear you had an awesome experience with Jasmyn on purchasing your new Hyundai! It was a pleasure doing business with you!

April 11, 2023

Jasmyn was friendly and offered great service. Was accommodating with our needs and questions. The manager Josh was easy to deal with and helpful with our situation. More

by Freespirit2700
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Krueger, Jasmyn Bond
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that you had a great experience working with Jasmyn and Josh on getting your new Chevy! It was a pleasure doing business with you!

April 11, 2023

They are easy to work with and extremely helpful with concerns had with vehicle prior to making deal. More

by Wauseka25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Krueger, Jasmyn Bond
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars! We love to hear your experience was extremely helpful and and easy! It was a pleasure doing business with you!

April 09, 2023

Friendly, Quick, efficient, responsive, no hassle buying experience! Plus my car was delivered to Goldendale for me the next day-free of charge! Overall, wonderful experience and highly recommend. More

by Jenniferwel74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Alvarado
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars Jennifer! We are so happy to hear that you had a great, friendly, no hassle experience purchasing your Volkswagen with Kimberly! It was a pleasure doing business with you!

April 08, 2023

Friendly fast service. Very strong Coffee. I will always be loyal to Steve Hahn and his team. More

by lorrained480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage, Brandon Winward
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this awesome review! We love to hear that we have earned your satisfaction and loyalty!

April 08, 2023

They squeezed me in last minute and got the job done when I was in a pinch. Friendly service too. More

by Haberberger33
Recommend Dealer
Yes
Employees Worked With
Kevin
May 18, 2023 -

Steve Hahn Auto Group responded

Thank you for the 4 stars! We are so happy to hear that our service department was able to squeeze you in and get you our in a pinch! We would love to hear how we could've earned that extra star from you!

April 07, 2023

Friendly service people and good tech people. Convient appointment times. Clean service area. I would refer them. More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey, Trent Poage, Brandon Winward
Apr 07, 2023 -

Jake responded

Good dealership.

April 06, 2023

Very helpful and kind in assisting us get a new car. They offered us double for our trade-in compared to Hyundai. More

by Andrew.casillas0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Cozzetto, David Bier
Apr 06, 2023 -

Steve Hahn Auto Group responded

Thank you so much for the 5 stars and for this review! We love to hear that you had a great and helpful experience purchasing your new Kia with Jeff and Dave and that they were able to get you an awesome deal on your trade in! It was a huge pleasure getting to work with you Andrew!

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