Steve Hahn Auto Group
Yakima, WA
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610 Reviews of Steve Hahn Auto Group
I had the pleasure of working with Atzy and Jasmyn to find the perfect car with all the features needed to keep my growing family safe, and for a truly good price! I did not feel pressure in any way and find the perfect car with all the features needed to keep my growing family safe, and for a truly good price! I did not feel pressure in any way and felt that my wants and needs were heard and understood by them for the expectations of my trade in and new purchase! More
Jaz Bond was amazing to work with. She found me a vehicle that had all the whistles and bells that I was looking for. I was impressed with the professionalism! They go above and beyond She found me a vehicle that had all the whistles and bells that I was looking for. I was impressed with the professionalism! They go above and beyond to put their customers first. I will be going back to work with Jaz when I get my next vehicle for my kids. Thank you so much! More
Went to Steve Hahn’s Mr. Brandon and Mr.Craig helped a lot. I bought my first car today. I came in wanting a vehicle due to malfunction in the old one and they helped me right Brandon and Mr.Craig helped a lot. I bought my first car today. I came in wanting a vehicle due to malfunction in the old one and they helped me right away with paperwork and more. They were very kind, helpful and knowledgeable about the sales etc. I thank you all and will be coming back if I have any issues with my vehicle and more. More
Do not buy a car from this dealership online or in person. READ ALL OF THE NEGATIVE REVIEWS. YOU HAVE BEEN WARNED. After telling Kimberly Alvarado that we wanted to buy a Smart Cabriolet ForTwo o person. READ ALL OF THE NEGATIVE REVIEWS. YOU HAVE BEEN WARNED. After telling Kimberly Alvarado that we wanted to buy a Smart Cabriolet ForTwo on Friday night before the dealership closed, we made an appointment to see the car right as the dealership opened Saturday morning. We waited for videos, etc., Saturday morning and told Kimberly we wanted to buy the car multiple times and asked them to give us the financing or cash options, plus tax/title/license, giving them our DL, etc. That information was submitted to us. We again said we wanted the car. Somehow someone else waltzed into the dealership much later than us and they sold the car to them instead of us. Wow! My husband and I have 800+ credit ratings. Kimberly was so slow to move that we lost the car to another salesperson on their lot. This is shockingly bad customer service. Maybe she did us a favor. I have read Steve Hahn's auto group reviews online and they are terrible. The customer service is indicated as terrible, too, and now WE JUST EXPERIENCED THAT. I'm shocked. Lol. Appallingly bad. These people act just like sleazy used car dealerships. No integrity. Multiple people online indicate buying cars from Steve Hahn that were LEMONS that had hidden problems and multiple repairs that needed to be done. I don't know about the veracity of those posts, but I do know that any dealership that would sell off a car with a customer indicating they would like to buy it has no integrity and, more importantly, no kindness. Avoid. More
Attentive to customer needs, straight-forward information about auto and service, liberal trade-in allowance, Luis desire to work with us, Brandon completed paperwork clearly. about auto and service, liberal trade-in allowance, Luis desire to work with us, Brandon completed paperwork clearly. More
Atzy has been an amazing saleswoman to work with! She always gets back to us in a timely matter and has been able to help us with all of our needs! 10/10 would reccomend purchasing a vehicle from Ste She always gets back to us in a timely matter and has been able to help us with all of our needs! 10/10 would reccomend purchasing a vehicle from Steve Hahn through Atzy! More
This is my 3rd purchase at this dealership. They go above and beyond and I am nothing but happy with my experiences. Much of the staff has been there many years, which in itself says something. They go above and beyond and I am nothing but happy with my experiences. Much of the staff has been there many years, which in itself says something. More