Steve Hahn Auto Group

Do not buy a car from this dealership online or in person. READ ALL OF THE NEGATIVE REVIEWS. YOU HAVE BEEN WARNED. After telling Kimberly Alvarado that we wanted to buy a Smart Cabriolet ForTwo o person. READ ALL OF THE NEGATIVE REVIEWS. YOU HAVE BEEN WARNED. After telling Kimberly Alvarado that we wanted to buy a Smart Cabriolet ForTwo on Friday night before the dealership closed, we made an appointment to see the car right as the dealership opened Saturday morning. We waited for videos, etc., Saturday morning and told Kimberly we wanted to buy the car multiple times and asked them to give us the financing or cash options, plus tax/title/license, giving them our DL, etc. That information was submitted to us. We again said we wanted the car. Somehow someone else waltzed into the dealership much later than us and they sold the car to them instead of us. Wow! My husband and I have 800+ credit ratings. Kimberly was so slow to move that we lost the car to another salesperson on their lot. This is shockingly bad customer service. Maybe she did us a favor. I have read Steve Hahn's auto group reviews online and they are terrible. The customer service is indicated as terrible, too, and now WE JUST EXPERIENCED THAT. I'm shocked. Lol. Appallingly bad. These people act just like sleazy used car dealerships. No integrity. Multiple people online indicate buying cars from Steve Hahn that were LEMONS that had hidden problems and multiple repairs that needed to be done. I don't know about the veracity of those posts, but I do know that any dealership that would sell off a car with a customer indicating they would like to buy it has no integrity and, more importantly, no kindness. Avoid. More

Attentive to customer needs, straight-forward information about auto and service, liberal trade-in allowance, Luis desire to work with us, Brandon completed paperwork clearly. about auto and service, liberal trade-in allowance, Luis desire to work with us, Brandon completed paperwork clearly. More

Atzy has been an amazing saleswoman to work with! She always gets back to us in a timely matter and has been able to help us with all of our needs! 10/10 would reccomend purchasing a vehicle from Ste She always gets back to us in a timely matter and has been able to help us with all of our needs! 10/10 would reccomend purchasing a vehicle from Steve Hahn through Atzy! More

This is my 3rd purchase at this dealership. They go above and beyond and I am nothing but happy with my experiences. Much of the staff has been there many years, which in itself says something. They go above and beyond and I am nothing but happy with my experiences. Much of the staff has been there many years, which in itself says something. More

In and out. Very timely and quality service. Changed oil and refilled other fluids. Checked tire pressure. I'm very happy. Very timely and quality service. Changed oil and refilled other fluids. Checked tire pressure. I'm very happy. More