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Steve Hahn Auto Group

Yakima, WA

3.7
620 Reviews

1730 S 1st St

Yakima, WA

98901

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620 Reviews of Steve Hahn Auto Group

July 22, 2022

Went in for service A on my sprinter van. Was charged for window washer fluid. Next day, while driving the washer fluid dash indicator came on. Upon looking under the hood I found the blue fi More

by Steve J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Trent Poage
Jul 22, 2022 -

Steve Hahn Auto Group responded

Hi Steve, we really appreciate you leaving us this feedback. We are sorry to hear about the troubles that took place while getting your Mercedes serviced. My name is Jared, I am the service manager here and I will personally be looking into this to ensure your future visits are improved.

Jul 22, 2022 -

Steve J responded

Seeing i don't live nearby, i won't be back. Maybe just double check fluid fills for future customers

July 22, 2022

While signing for my new car everything went well BUT as soon as I was needing them to HONOR what was promised I get the run around More

by criseldap76
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Norgar, Jasmyn Bond, Trent Poage
Jul 23, 2022 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We are sorry to hear about the complications you've experienced regarding the aftermarket for your vehicle. My name is Josh and I am the General Manager here, I would love to be able to talk more about this and try to find a solution to these issues. You can reach me at my direct line 509-248-4700 ext 117.

July 21, 2022

Helpful, polite, clean, friendly staff, and all around good customer service. Will definitely recommend Steve Hauhn More

by HERNANDEZ_ELVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Ramey
Jul 21, 2022 -

Steve Hahn Auto Group responded

Thanks so much for the 5 starts and this review. We are so happy to hear you liked our staff! We appreciate your business.

July 20, 2022

After some hardships I was left without a vehicle and as a working mother, that was so hard. I didn’t think I’d be able to get one on my own but Brooke and Brandon went above and beyond to get me in a relia More

by Erikab526
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Cardinal, Brandon Huynh
Jul 21, 2022 -

Steve Hahn Auto Group responded

Hi Erika, thanks so much for the 5 stars and this really awesome review! We loved doing business with you and were glad to be able to help you out through your hardships. We wish the best for you and your kids. Enjoy your new Kia Sportage!

July 20, 2022

I found everyone pleasant, professional. Willing to answer all my questions. The process was as pleasant and efficient as the staff could make it. I felt comfortable through the whole pro More

by judy02201941
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chelsey Lizotte, Manni Garcia, Brooke Cardinal, Chris Holt
Jul 20, 2022 -

Steve Hahn Auto Group responded

Thanks so much for this awesome review! We are so happy to hear you were kept well informed and comfortable in your experience with us! We really appreciate your business.

July 18, 2022

Fast. Courteous and the price great. Very easy to make appointment. The waiting area comfortable and enough water. Coffee More

by CARNE927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zackery Thomas, Taylor Ramey, Trent Poage
Jul 19, 2022 -

Steve Hahn Auto Group responded

Thanks so much for this awesome review! We are so happy to see that you were pleased with our service department. We really appreciate your business.

July 16, 2022

Everyone at the service area is friendly and helpful. I feel like the workers are always honest and let me know what needs fixed and I can have it done for a fair price. More

by cmagirl89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Poage
Jul 16, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear how pleased you are with our service department! Thanks so much for the 5 stars and this awesome review. we really appreciate your business!

July 15, 2022

Easier car buying process I’ve ever had. Everyone was beyond kind and helpful, made me feel welcome from start to finish. I’m beyond grateful for how wonderful my experience was. More

by WOLFHAYLEY727
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Krueger, Craig Johnson, Keara Willett, Kevin Berger
Jul 15, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear you had a seamless buying experience! Thanks so much for this review and huge congrats on your new car!

July 14, 2022

Great customer service. No one wants to take their car in for service…it can be a hassle. But, I felt like they took care of me and got my car repair completed in a timely m More

by Yakmom123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zackery Thomas, Taylor Ramey, Trent Poage
Jul 14, 2022 -

Steve Hahn Auto Group responded

We are so happy to hear you were happy with your visit in our service department! Thanks so much for this review, we really appreciate your business.

July 13, 2022

I took my 2003 C230 in for an oil change and to diagnose a check engine light and expected to be told the car needed all kinds of things which is typical with many dealer service departments. Instead Steve More

by joe@nwbenefitsolutions.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zackery Thomas, Taylor Ramey
Jul 13, 2022 -

Steve Hahn Auto Group responded

Thanks so much for the 5 stars and this awesome review! We are so happy to hear you were pleased with our service department. We really appreciate your business!

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