Steve Lewis Subaru
Hadley, MA
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Very easy experience with top professionals The guys at Steve Lewis were very accommodating and flexible and helped us get exactly what we needed. We a new car sorted out, ordered, and delivered The guys at Steve Lewis were very accommodating and flexible and helped us get exactly what we needed. We a new car sorted out, ordered, and delivered within a couple of days. Couldn't be happier. More
Very simple and straightforward Peter was our salesman and did a really nice job walking the line between selling us a car and being super pushy. It's an elegant balance that not man Peter was our salesman and did a really nice job walking the line between selling us a car and being super pushy. It's an elegant balance that not many can pull off, but Peter did with grace. We wanted someone to tell us why we should spend our money on the Forester, but we didn't want to be pestered or harassed, and Peter was great for that! He spent time going over the features of the car, and explained in detail the differences between buying and leasing. I really believe his love for Subarus is authentic. He is a just a really nice guy who knows his stuff! Everyone we talked to was friendly, and when we picked up our car (Peter found me the last black Forester in New England, Thanks Peter!) Julie, the tech expert, was really great at explaining all the tech features the car has. She is very friendly and took lots of time making sure we understood all the extra things our car could do (because cars do way more than just drive now!) Our overall experience was actually quite pleasant, which is weird to way when describing the experience of buying a car. More
Top notch Great service!! Wasn't looking for new, but treated as if we were!! Jesse was very helpful and patient with us!! Love our new to us car!! Great service!! Wasn't looking for new, but treated as if we were!! Jesse was very helpful and patient with us!! Love our new to us car!! More
Worst experience So I bought my Honda Accord there. Where I was told if I got my services done there I would get a deal on tires when mine wore out. I went there to ge So I bought my Honda Accord there. Where I was told if I got my services done there I would get a deal on tires when mine wore out. I went there to get an oil chang and it took almost 2 hours! Then when I get the bill 75$ they wrote up the wrong bill. Luckily at least I pay attention. The staff was all out rude. Because I had an injured leg do to an accident and can't stand in line they served everyone that came to Steve lewis subaru before me! Then when I get in my car it says the oil is only at 50 % so thinking they didn't check my oil I checked everything. They did. But eventhough you pay for them to top of your fluids they don't and they leave trash in your car. They only want to sell cars here definitely not about customer service!!!! Soooo fed up More
very professional They followed up on all my questions,they faxed and sent me info I needed to get the car registered and they returned my calls promptly. No hassles. They followed up on all my questions,they faxed and sent me info I needed to get the car registered and they returned my calls promptly. No hassles. More
Great Service Their sercice was great, they were very helpful, very friendly, the dealership takes great care of the vehicles. I would definitely recommend this dea Their sercice was great, they were very helpful, very friendly, the dealership takes great care of the vehicles. I would definitely recommend this dealership to others. More
Exceptional Car Buying Experience! I've contacted quite a few car dealerships when I decided to buy a car, and Steve Lewis Subaru was definitely the most supportive, responsive, and pro I've contacted quite a few car dealerships when I decided to buy a car, and Steve Lewis Subaru was definitely the most supportive, responsive, and professional one! While I didn't have a car to commute, Steve Lewis Subaru offered me free pick-up and return services. I was particularly impressed by this service and the drivers. Also, they offered very competitive prices for their cars. Because of these reasons, I determined to the make the purchase there at the first time when I went there. I highly recommended this car dealership, and appreciated the help from Peter and Julie! More
Great service! Great service with no pressure! From start to finish everybody we came in contact with was awesome! Very knowledgeable and patient with my questions. Great service with no pressure! From start to finish everybody we came in contact with was awesome! Very knowledgeable and patient with my questions. Took very good care of me! More
Best sales dept experience I've ever had We did NOT want to be searching for another car a few weeks ago, but it didn't make any sense to put more money into the old one. Whitney Bush was so We did NOT want to be searching for another car a few weeks ago, but it didn't make any sense to put more money into the old one. Whitney Bush was so helpful, friendly, knowledgeable, & easy to work with that she made the process of leasing a car as pleasant as it possibly could be. Everyone we encountered was professional and courteous. I especially appreciate that there are women on staff. More
Friendly and knowledgeable Roger Dugas answered all our question. Gave us a through test drive and explained the many new features of the Forester. Jarred [delivery specialist] Roger Dugas answered all our question. Gave us a through test drive and explained the many new features of the Forester. Jarred [delivery specialist] explained the function of the Forester completely to us both. More