Steve Lewis Subaru

I have had very stressful car buying experiences in the past and was prepared for the same thing, but I walked into Steve Lewis Subaru and was greeted with a big smile and hand shake even with all the snow past and was prepared for the same thing, but I walked into Steve Lewis Subaru and was greeted with a big smile and hand shake even with all the snow outside. The salesman was very personable and did not try and push me to add on anything extra etc. it was a great experience I would buy from them again! At least the sales person I worked with!! He was also very willing to fit me into his hectic schedule today which I much appreciated. More

This was the second time working with Pete, 1st with our son and second for us. We have recommended Pete and Steve Lewis to everyone. They are a great company to deal with. son and second for us. We have recommended Pete and Steve Lewis to everyone. They are a great company to deal with. More

I made several appointments with Griffin Paquette and her emails back to me were prompt and understanding. Todd Gerry was a good and patient salesperson, who understood my concerns about safety and what I ne emails back to me were prompt and understanding. Todd Gerry was a good and patient salesperson, who understood my concerns about safety and what I needed in a car. He expedited the sale without seeming pushy, but definitely deferred to what I wanted and needed. The same was true for Myron Callender, although in his role, he did try to add other features. Everyone, mostly Todd, was extremely friendly and helpful (and continue to be when I have questions.) I have one note of caution - do NOT buy a car around Presidents' Day Sales. Steve Lewis Subaru did EVERYTHING for me, but they were so busy, I did have to get my own inspection sticker - not a big deal. Thank you, everyone, for a great first new car experience! More

We researched dealers before making the hour and a half trip out to Steve Lewis Subaru. It was a very good experience overall though we did have to wait 20 minutes for everyone to get out of a staff meeti trip out to Steve Lewis Subaru. It was a very good experience overall though we did have to wait 20 minutes for everyone to get out of a staff meeting before we were even greeted despite having had an appointment time. Got the certified preowned outback we had our eyes on and were able to take it home that day. Dealer financing was better than the bank too. More

Peter at Subaru was absolutely wonderful. I had totaled my car and needed to get into something new ASAP. Steve Lewis Subabru was the 4th dealership I went to. Being a female in my 20s, car shopping alone my car and needed to get into something new ASAP. Steve Lewis Subabru was the 4th dealership I went to. Being a female in my 20s, car shopping alone it seemed like every other place I went to was not listening to what I needed nor what I could afford. The minute I walked into this dealership I felt very welcome and comfortable unlike a prior places in Hadley I had been to. I was immedialty greeted and partnered with an associate Peter Lustenberger. Working with Peter was the fastest easiest process ever! He was friendly and patient with me as I needed to come back at another time to do paperwork. the next day they sent a shuttle to pick me up from work over 20 minutes away. The process of getting me into this car took less then 2 days and they even gave me all new tires. If you're looking for a dealership you can trust and has your best interests in mind go here. There waiting room is big and homely, the service center associates are so friendly... I honestly could go on and on. Summed up, I recommend this dealership 10* over and over again. More

Steve Lewis Subaru has a very easy going atmosphere. We were there during Presidents Day weekend and there was absolutely no high pressure sales going on. It was very relaxed. No one was rushing you arou were there during Presidents Day weekend and there was absolutely no high pressure sales going on. It was very relaxed. No one was rushing you around. Gus was very personable and very easy to like. He was willing to do anything for us. He listened to what we wanted and wrote it all down. The very first car he brought to show us was perfect just as he said it would be. And the best part was, it was in our price range. We are very pleased with the overall experience. I have leased a car from this dealership before and I will definitely be back! Thank you Gus and Steve Lewis! More

I got a reasonable deal on a certified used 2014 Subaru Forester and excellent customer service at Steve Lewis Subaru in Hadley. Thanks to their very knowledgable sales person, Dave. Forester and excellent customer service at Steve Lewis Subaru in Hadley. Thanks to their very knowledgable sales person, Dave. More

Needing a car I was dreading shoping for one. Steve Rivers made the experience easy. He was very personable and funny. I would highly recommend this dealership. Steve listened to my concerns and found Rivers made the experience easy. He was very personable and funny. I would highly recommend this dealership. Steve listened to my concerns and found a car that suited me. He is a true asset to this dealership. More

All persons I delt with were very friendly and helpful. I All persons I delt with were very friendly and helpful. I don't think there was a single time I visited the dealership where someone didn't ask (at All persons I delt with were very friendly and helpful. I don't think there was a single time I visited the dealership where someone didn't ask (at least once) if they could get me some water or a coffee! All emails and phone calls quicky answered or returned. I primarily dealt with Steve Rivers, who was very friendly and extremely accomodating in setting up test drives. Over a 6 week period, I went on 4 test drives during 3 visits (Outback CVT, Forester CVT, Forester M/T, and a final extended length test drive in a Forester). All of them were set up quickly and with no hassles. I never felt any pressure to make a purchase at any time, either during visits to the dealership or during any of the test drives. Deal was made quickly and painlessly, with none of the "what would it take to get you into this car" games played by many dealers. Although they were unable to match the Truecar discount which I was quoted for the dealership on Truecar's web site, they came close enough (along with their extremely friendly, accomodating attitudes) for me not to feel any need or desire to try for a better quote with another dealership. Even though the F&I person was a tad overly motivated in promoting the extended service/insurance packages, the overall experience was pleasant and painless, and I was very satisfied with the financing. Vehicle was delivered in a timely manner, and selected options (trailer hitch and fog lamps) were installed quickly and professionally. I actually forgot to order the fog lamps at the time the deal was made, and called the dealership a few days later asking if they could be added without creating a hassle due to the additional cost and the existing paperwork. The dealer response was "No problem!". I'm very pleased with my new Subaru, and very happy with my experiences at Steve Lewis Subaru. More

Larry and Peter both showed exceptional personal attention to our needs. They gave us the time and courtesy we needed to make this important decision. We highly recommend both Larry and Peter and th attention to our needs. They gave us the time and courtesy we needed to make this important decision. We highly recommend both Larry and Peter and the dealership. More