Steve Lewis Subaru
Hadley, MA
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The customer service I received was excellent. The experience was stress free and they addressed all my questions and concerns. Great job! The experience was stress free and they addressed all my questions and concerns. Great job! More
Brian Kane was an awesome salesman. He was very thorough in everything he did and made it very understanding of anything he spoke about. He showed he REALLY cared about us and we’re v He was very thorough in everything he did and made it very understanding of anything he spoke about. He showed he REALLY cared about us and we’re very appreciative of his time. He was very customer oriented. I’ve only had the car for three days and love it! THANK YOU BRIAN!!! 💜💜 More
I have an eight-year old Crosstrek, and the good folks at Steve Lewis Subaru always come through with speedy, reasonably-priced service for me and my car. If I need a loaner while they work on the car, it's Steve Lewis Subaru always come through with speedy, reasonably-priced service for me and my car. If I need a loaner while they work on the car, it's never a fee or a problem - so rare! I love the frequent text updates while they're working on my car. They're friendly, too! More
Brandon was extremely helpful in the service dept. They took my Forester in and kept me updated on the replacement of the transmission. They had to order one and got me an extended warranty so I did They took my Forester in and kept me updated on the replacement of the transmission. They had to order one and got me an extended warranty so I did not have to pay for the work done. Very impressive that the would go above and beyond expectations. Brandon set me up with a courtesy car for the 2 weeks it took to get the transmission. I was very impressed with the no cost repair and loaner car! Thank you!! More
Took awhile, would have been helpful to be updated after the hour that I was told it would take, went by. I had to initiate the follow-up after an hour 1/2 and the vehicle was ready shorty thereafter. the hour that I was told it would take, went by. I had to initiate the follow-up after an hour 1/2 and the vehicle was ready shorty thereafter. More
Best service I've ever had. Will Lam and is team very very customer oriented . Order part and installed it properly. Will Lam and is team very very customer oriented . Order part and installed it properly. More
Recently brought my 2020 Crosstrek in for routine service. The first time there was a long wait. Jevon kindly allowed me to come back at a less busy time. He and Jeremy then took care of me. They are service. The first time there was a long wait. Jevon kindly allowed me to come back at a less busy time. He and Jeremy then took care of me. They are so efficient and pleasant. More
brought my Forester in for service. Jesse knew it would take awhile, and had a car ready for me to use. Got me in and out in a matter of minutes. Kept me updated via text and let me kno Jesse knew it would take awhile, and had a car ready for me to use. Got me in and out in a matter of minutes. Kept me updated via text and let me know when my vehicle would be ready. Great service dept! More
Always great people to deal with friendly and professional. Great job knowledg. willing the additional distance to make sure customer is happy professional. Great job knowledg. willing the additional distance to make sure customer is happy More