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Steve Lewis Subaru
Hadley, MA
3,377 Reviews
You are a member of our Subaru family
At Steve Lewis Subaru you can expect to feel like part of the family. Our dealership is a family-owned, award-winning, one stop shop for your lifelong Subaru adventure. We love what we do because our main focus is making our customers happy.
Subaru is a perfect fit for any lifestyle. At Steve Lewis Subaru, we are focused on building and maintaining relationships with our customers and fulfilling their wants and needs. We are different from other dealerships because we genuinely have your best interest in mind and won't put pressure on you - choosing a car is all about the experience, we agree!
We put in the hard work so you don't have to
Winning DealerRater's Dealer of the Year Award and/or Consumer Satisfaction Award every year since 2013 and now 2019, has us here at Steve Lewis Subaru looking forward to what the future holds for our dealership. Having held many events and charities over the years, we have raised over $250,000 for our local community. Approximately $125,000 of that went to our local schools. We would not be able to achieve this without our amazing customers!
Quality staff and service
We know how important it is to hire staff that shares our passion for Subaru and what that entails. Helping local businesses, caring about customers, promoting a happy and inviting work environment are all things you will learn to expect from our staff here at Steve Lewis Subaru. Check out our Staff page!
We stand behind Subaru
Subaru is a quality brand known for its award-winning vehicles. Subaru is doing many things to help the environment and promotes a healthy, happy, outdoor lifestyle. As people continue to realize the many benefits of choosing Subaru, Subaru continues to unveil new and exciting features, vehicles, technologies, and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 12:00 PM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,377 reviews
July 23, 2010
Courteous, knowledgable and respectful of potential new customer. Bill was not high pressured when it came to assisting us. Our first requirement was a car that was comfortable on the back and safe for all customer. Bill was not high pressured when it came to assisting us. Our first requirement was a car that was comfortable on the back and safe for all paassengers. We chose a 2011 Outback. There was a timeframe of three weeks before we were able to return to the dealer due to a family emergency. Bill and I talked on the phone and there was no high presssure double talk just honesty. When we returned the original 2011 Outback had been sold but Bill was able to get one on the lot within a few days. It was again test driven as my husband now had a fractured back but still provided the safety and comfort needed. I have had the car for 1 week and am delighted with the salesperson, dealership and of course my 2011 Outback. More
by joanne01585
Employees Worked With
Bill Montanari
July 22, 2010
I really enjoyed my experience with Steve Lewis Subaru and with Chris, my sales agent. He was very helpful in helping me find a vehicle within my budget. I am completely happy with my car buying experie and with Chris, my sales agent. He was very helpful in helping me find a vehicle within my budget. I am completely happy with my car buying experience and I have recommended this dealership and Chris to others. I will definitely return in the future...it was worth the drive! More
by lenox2091
Employees Worked With
Christopher Ducharme
July 17, 2010
Chris was great. Very knowledable, freindly. Ifelt very comfortable talking with Chris. He anewered all questions and was "up front" on all issues. He seemed concerned to put us in the correct car. Very ha comfortable talking with Chris. He anewered all questions and was "up front" on all issues. He seemed concerned to put us in the correct car. Very happy with the Legacy we purchsed and would recomend Chris and Steve Lewis Subaru to everyone. Jim More
by mac0386
Employees Worked With
Chris Ducharme
July 16, 2010
As two women we felt treated in a respectful and courteous manner. Our big dog (at 145 lbs!!) was welcomed & made comfortable while we negotiated the purchase of 2 new Subaru. We were encouraged to courteous manner. Our big dog (at 145 lbs!!) was welcomed & made comfortable while we negotiated the purchase of 2 new Subaru. We were encouraged to test drive over various terrains for as long as we needed. All our questions were answered thoroughly. The atmosphere was relaxed-- we didn't feel pressured or hounded like one so often is in a car dealership. From the manager(joe) to the sales man (dave) to the finance guy (tom) and even the big cheese (steve lewis)--all were fun, friendly and easy to work with! Thank you for making the experience the best we've had in decades!!! More
by nancykent
Employees Worked With
David Hanks, David Hanks
July 11, 2010
We recently bought a 2009 Subaru Legacy Sedan from this dealership. We were very happy with the Sales Representative, Todd who helped us. He was not pushy and made us feel that he was really trying to do w dealership. We were very happy with the Sales Representative, Todd who helped us. He was not pushy and made us feel that he was really trying to do what was right for us. Everyone there worked with us to get the best car at a price that we could afford. I would highly recommend this dealership to anyone looking for either a new or used vehicle. More
by pamk
Employees Worked With
Todd, Todd Gerry
July 09, 2010
I was interested in purchasing a new vihicle. Both Pat I was interested in purchasing a new vihicle. Both Pat Coon and Pat Kennedy have purchased a vehicle from Steve Lewis and recommended I visit Ste I was interested in purchasing a new vihicle. Both Pat Coon and Pat Kennedy have purchased a vehicle from Steve Lewis and recommended I visit Steve Lewis Subaru. I did just that and bought a new Forester.. The sales rep. was Bill Montanari and my opion of Bill is as follows: He was very helpful, courteous, and knowledgeable He has also returned my phone messages and called me on his own - this shows me that he and Steve Lewis Subaru are not just interested in a sale but also, customer satisfactio after the fact. Thank you, Robert J. Craig More
by bobbyc14
Employees Worked With
Bill Montanari
July 02, 2010
Bill was eager to help, consistently so. He was knowledgeable about the car. He couldn't have been nicer. of course I didn't haggle about the price (!) because he showed me that it was below Kelly knowledgeable about the car. He couldn't have been nicer. of course I didn't haggle about the price (!) because he showed me that it was below Kelly price for that model. Tom, the man who got he financing was also extremely helpful, going through several banks before it clicked. All in all, I couldn't have asked for friendlier and competent service than I got from these two men. More
by tillif
Employees Worked With
Bill Montanari
