Steve Schmitt Kia

Jeff was very professional in his demeanor. He was very well educated in his knowledge about the Kia Optima and helped me understand more about the car. As a woman I was very confortable with him and did n well educated in his knowledge about the Kia Optima and helped me understand more about the car. As a woman I was very confortable with him and did not feel like I was being taken advantage of because of my gender. He worked with me as far as price and did not try to get me into a car that I could not afford or one that he wanted me to drive off in. I appreciate all his help and if ever I need another car or know someone in need of a car I would without a doubt send them to Jeff Reid! More

Well, I was an easy sell because I already knew exactly what I wanted all they had to do was make it happen. I had no doubt after just a couple minutes talking with Jeff that he was going to do just that. what I wanted all they had to do was make it happen. I had no doubt after just a couple minutes talking with Jeff that he was going to do just that. I wasn't in the best situation, had a wrecked van that was worth less than I owed and a little bit of money to put down. I was never made to feel like that was going to be a problem though. I had been to two other dealerships previously, the first tried to get me to go for something other than what I wanted and the other told me to come up with more money. Not Jeff, he asked me what I wanted and what my goal was, came back with the numbers I wanted to see and I signed right then. I had to wait a couple days for them to find the exact Soul I wanted but it was well worth it. Everyone I spoke with was extremely friendly. Ezel was very friendly and I enjoyed talking with him while we took care of the paperwork. Jeff went over every inch of the new Soul with me and now I'm cruising in my fun little car and feeling great about my purchase. More

I'm the kind of car buyer who has always kept a car for 6 years or longer, and I haven't always bought a new car, but this will be the fifth new car purchase I've made, and the entire experience has been the years or longer, and I haven't always bought a new car, but this will be the fifth new car purchase I've made, and the entire experience has been the best, by far. I can't speak for the entire dealership, other than to say that EVERYBODY was REALLY NICE. In this respect there was NO COMPARISON with the other dealers I visited. Buying my new Soul from Cerame, and specifically, from Tim "Country" Huffman, was a truly wonderful experience. Let me tell you why, and I think you'll be glad you found this review! At other dealerships, in the first 10 minutes of contact, there's a "foundation" laid out for the deal. The salesmen usually try to get things started with comments directed towards how little your trade will be worth, or how hard it is to even buy the car you're looking for... you know what I mean, "we can't keep these on the lot"... or "it's pretty hard to sell this car/truck, people aren't buying them" (in reference to YOUR trade-in car. There was none of that BS at Cerame. Tim Huffman was EXACTLY the kind of salesman that I want to deal with... He was like me, zero-BS and right to the point. Buying my new Kia from him was about as hard as going to Aldi for a loaf of bread. It all went perfectly smooth and quick. If you can't tell from this review, I'm actually quite OCD. When I began car shopping, I was open to almost any car that was even remotely in the class of the Soul. I was also looking at Hyundai pretty closely, but in the first five minutes of talking to Tim at Cerame, I told him I was going to buy a car from him no matter what, and I did. Again, ALL the salesman were friendly to me. It was a completely different atmosphere than the dealer at Page and Lindberg (circle of salesman smoking and just watched me look at cars, probably thinking I couldn't afford one(?) At Cerame I felt instantly welcome and while I walked around the dealer each salesman that I ran into said hello with a big smile and offered to help me. They were GENUINELY friendly, NOT "fake". It was such a good experience, that when it comes time to buy my next car, Cerame will be the first place I look (and probably the place I buy). 5 stars. More

James Bertram was very efficient and thorough. He also followed through in a very professional way. I think he also went above and beyond his job. Thank You! followed through in a very professional way. I think he also went above and beyond his job. Thank You! More

The online website was great. I was able to pick out the exact car I wanted before I went to the dealership. When I told them what time I was coming they had the car out and ready. The only thing is the b exact car I wanted before I went to the dealership. When I told them what time I was coming they had the car out and ready. The only thing is the buying process could have been faster. I had a good experience overall. I felt the people I was working with were very genuine. Not something you always find with car sales. More

I have been to this dealer twice in the past year...once for Used and once for Used. They are exceptional. I hate buying cars but Paul Cerame Kia makes it painless. I love these guys! Fair and a good deal for Used and once for Used. They are exceptional. I hate buying cars but Paul Cerame Kia makes it painless. I love these guys! Fair and a good deal. More

I was shopping for a way to either refinance my current vehicle or try to get into a lease. I went to a dealership in Illinois but recieved no real help with my situation. I went online and found Paul Cera vehicle or try to get into a lease. I went to a dealership in Illinois but recieved no real help with my situation. I went online and found Paul Cerame, was introduced to Sharon Dash. With her help and outstanding service, not only was I able to get into a vehicle with a lower payment, she was up front and honest about the entire deal. That is hard to come by these days. I am extremely happy with my new car and with the service I received. An awesome experience. Thanks! More

I gave the dealership, and Sharon, the rating I did because, going into this process of buying my first car, I already had a headache. Sharon and everyone I had the pleasure of working with at Paul Cer because, going into this process of buying my first car, I already had a headache. Sharon and everyone I had the pleasure of working with at Paul Cerame Kia made everything go as smooth as possible. It was almost like paying a very large bill at the supermarket and nothing more. It was simple! The prices on the cars were very black and white, so there was minimal haggling involved, and I liked that. Sharon, the saleswoman, was absolutely fantastic. She was so sweet and charming and really cared about my buying experience. She made an event that I was terribly stressed out about something so very easy. More

I had a problem with another dealership and almost just I had a problem with another dealership and almost just went to a different brand instead of Kia. I thought I'd give another dealer a chance. I fille I had a problem with another dealership and almost just went to a different brand instead of Kia. I thought I'd give another dealer a chance. I filled out an email form for Paul Cerame. Sharon Dash responded back promptly. I told her my issue with the other dealer and what I was looking for and she had the vehicle I wanted and gave me a fair price. She went above and beyond to satisfy me. Sharon has a level of friendly, personal custome service that is hard to find these days. Ezell Watkins was the finance guy I dealt with and the process was the easiest I've ever had. I will recomend Paul Cerame Kia to others and I will return for another vehicle if needed. More

Sharon has sold me 3 cars , and in a couple of months, there will be another. Whenever i have questions , or need help even now she's available. She takes care of her customers even after the sale. there will be another. Whenever i have questions , or need help even now she's available. She takes care of her customers even after the sale. More