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48 Reviews of Steve Schmitt Kia - Service Center
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August 20, 2019
Simple oil change!!! My oil change was handled on the same day and without an appointment. Was completed quickly and my car was washed. Excellent!!!!!!!!! The young man ha My oil change was handled on the same day and without an appointment. Was completed quickly and my car was washed. Excellent!!!!!!!!! The young man handling the lube is a new hire and should be commended for his efficient handling. More
by HBGOFF
Verified CustomerEmployees Worked With
Other Employees :
The young man who handled the oil change. He was newly hired to do lubes and should be commended for his speed with this matter.
Helpful August 19, 2019
Almost a wasted trip I bought the extended warranty to cover my car bumper-to-bumper up to 100,000 miles/10yrs. My reverse camera is going out and when I made the appointm I bought the extended warranty to cover my car bumper-to-bumper up to 100,000 miles/10yrs. My reverse camera is going out and when I made the appointment to replace/repair it, it was covered but after they checked it out I was told that it wasn't covered under my policy. Two different people were suppose to call me back about this but it's been over two weeks and I still have not received a call. More
by KIM_L32
Employees Worked With
Other Employees :
A young man that I don't recall his name., Chris Stalman
August 18, 2019
The service people was very personable and professional. As a senior citizen and a female most people speak to us as if we don't understand. All Kia agents that I came in contact with where very clear, resp As a senior citizen and a female most people speak to us as if we don't understand. All Kia agents that I came in contact with where very clear, respectful and willing to answer all my questions. Thank you Brenda L Corbin More
by TIGAPP
Employees Worked With
August 16, 2019
A Happy and Satisfied Customer I had scheduled an appointment to replace the rear tire on passenger side. as soon as I entered the bay area I received the Gold Star treatment. The I had scheduled an appointment to replace the rear tire on passenger side. as soon as I entered the bay area I received the Gold Star treatment. The service technician assistant was a perfect gentleman providing his hand to help me out of my car. The service technician had prepared the paperwork and estimated cost. I was in and out in less than a hour with new tire. It was not necessary to have the rear end aligned therefore saving me money. Everyone there is helpful and kind. More
by MICHELE-OWENS
Employees Worked With
Chris Stalman
August 15, 2019
Pleasant and friendly staff. I have been coming to this dealership for the past 5 years and the staff is always courteous and explains the services provided. Will definitely recom I have been coming to this dealership for the past 5 years and the staff is always courteous and explains the services provided. Will definitely recommend to family and friends for purchase of vehicle. More
by DDOUGLAS-MINOR
Employees Worked With
Terry Scales, Chris Stalman
August 15, 2019
Concern consumer My car was in for repair. I paid the extended deductible. However the mechanics apparently didn't drive my car after the repair. About 2-3weeks later My car was in for repair. I paid the extended deductible. However the mechanics apparently didn't drive my car after the repair. About 2-3weeks later I was back, the noise was still there,but on the other side of the car. They took care of the the second deductible. My concern is this THEY SHOULD HAVE DONE THE WORK CORRECTLY THE FIRST TIME. I HOPE THIS IS NOT A SIGN OF THE KIND OF WORK NEGLECT I CAN EXPECT IN THE FUTURE. More
by Concern Consumer
June 03, 2014
Mike Burris was very professional and courteous. I brought two vehicle from Mike. He will always be the dealer of choice when I purchase another vehicle. was very professional and courteous. I brought two vehicle from Mike. He will always be the dealer of choice when I purchase another vehicle. More
by cinque
Employees Worked With
Mike Burris
January 13, 2014
Mike is a great person. Very customer service oriented. He seems to love his job and is committed to seeing things thru. His loyalty shine thru! He seems to love his job and is committed to seeing things thru. His loyalty shine thru! More
by donna peacock
Employees Worked With
Mike Burris, Mike Burris
October 05, 2012
Until recently, I was happy to say I was a KIA owner. On August 7, 2012 however my opinion took a turn in the opposite direction. That's when I took my 2011 KIA Sedona back to the KIA dealership because I s August 7, 2012 however my opinion took a turn in the opposite direction. That's when I took my 2011 KIA Sedona back to the KIA dealership because I started to hear a slight noise coming from under the hood. Later that same day I received a call from the KIA service department, they could not hear the same noise I had described. I explained that the car may need to be driven to hear the same 'noise' that I had heard earlier. By the end of the day, the KIA service manager called me and said I needed a new engine, due to "lack of oil changes". He explained to me that I needed receipts to prove that proper care was taken in regards to this vehicle. Receipts have been given, this is now the 13th of September and I am still going back and forth between the KIA dealership and KIA warranty co. Anyone out there looking to buy a car...DON'T BY A KIA!!! BTW, as of today, 10/05/2012 still fighting with warrenty co/Paul Cereme KIA. Interesting side-note, the car was driving fine, no check engine light, no check oil light, just a slight noise, like a 'rubbing sound'(that they could not hear at first), 2 months later, KIA service recommended to have car towed off lot-not driven... More
by mulligans1
Employees Worked With
Mike Quirin
September 11, 2012
This is the THIRD car that we bought from Paul Ceramic. Their customer service is outstanding. Their service after the sale was the best. Sharon Dash our sales Representative has helped us with all three Their customer service is outstanding. Their service after the sale was the best. Sharon Dash our sales Representative has helped us with all three purchases. She made the experience extremely easy and made sure we know all about our cars before we left. We are loyal KIA buyers thanks to Paul Ceramic and Sharon Dash. More
by jacat52
Employees Worked With
victoria jackson, Sharon Dash
