Justin Coleman
Justin Coleman at Steve Schmitt Kia
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Justin Coleman

Service Manager

Steve Schmitt Kia

11655 New Halls Ferry Road
Florissant, MO 63033

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4.2
31 Reviews

Dealership Experience

5 yrs, 4 mos

Industry Experience

18 yrs, 6 mos

Languages Spoken

English English

4.2

31 Reviews

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31 Reviews of Justin Coleman

May 01, 2024

Dealership Rating
Employee Rating

Antonio was wonderful from our first phone call! He was kind and straightforward and seemed excited to speak with me. I’ve spoken with other dealers around xx. Louis and I have had difficultly findi More

by Emma
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kory Bullerdick, Antonio Jones

May 02, 2024

Steve Schmitt Kia responded

Emma, Thanks for sharing your thoughts about your experience with Steve Schmitt Kia. Antonio, Kory, and our team appreciate your business and hope to see you again soon! Congratulations on your new Sorento!

April 24, 2024

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Going into this car buying experience expecting the worst, I was wonderfully surprised on how great it actually ended up being. Kevin Katz is patient and caring. He went above and beyond in making sure More

by SamC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 26, 2024

Steve Schmitt Kia responded

Thanks, Sam. for your feedback on your recent visit to Steve Schmitt Kia. It's great to hear that Kevin was able to assist you and that you had such a positive experience.

February 28, 2024

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5 Star service. This is where you want to go to purchase a Kia. Jenai, my sales person, was professional, knowledgeable, and patient. A great salesperson. Mike, the More

by Mike M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 28, 2024

Steve Schmitt Kia responded

Mike, Thank you so much for choosing Steve Schmitt Kia! Please let Jenai, Mike, and James know if we can be of any more assistance!

December 04, 2023

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It was so amazing working with Tristan! His communication, availability, dependability and honesty is what definitely made me comfortable with moving forward with my car purchase! He is ver More

by paigebreonna1002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Bertram Jr , Triston Hamilton

Dec 04, 2023

Steve Schmitt Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tristan met your expectations. Thank you again for choosing Steve Schmitt Kia, we look forward to having you as one of our valued customers for many more years to come!

November 03, 2023

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Justin is the absolute best thing that could happen to a service department. He makes me feel like I am just going to see my best friend. I feel no pressure just pure customer service! Kory Bullerdick offer More

by Lrichardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kory Bullerdick

Nov 03, 2023

Steve Schmitt Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 02, 2023

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Justin makes my service so hassle free and convenient that it makes me feel like I am part of the family. He attends to all to all my needs day in and out. More

by jmaher594
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kory Bullerdick , Kory Bullerdick gave me such a high number for my appraisal I almost wanted to marry him!

Nov 03, 2023

Steve Schmitt Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Justin met your expectations. Thank you for choosing Steve Schmitt Kia, we look forward to having you as a valued customer for many years to come!

August 17, 2023

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She was awesome! Everyone there was so nice! She made me very comfortable. I didn’t feel rushed or anything. More

by Ela
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 20, 2023

Steve Schmitt Kia responded

Ela, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Steve Schmitt Kia.

June 25, 2023

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It was awesome very nice. Will only by a car from them only now !!!! The best More

by john b
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: James Bertram Jr, Michael O'Shea, John Wood , Jenai Mickens

Jun 26, 2023

Steve Schmitt Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, John, for choosing Steve Schmitt Kia!

March 31, 2023

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Wonderful experience all around, leasing my vehicle was fast and simple and service goes above and beyond. More

by Keira Summers
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Service Communication
Recommend Dealer
Yes
Apr 02, 2023

Steve Schmitt Kia responded

Keira, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 17, 2023

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I’m so happy I chose your dealer. The ladies at the service counters were so friendly and extremely helpful. The mechanic gladly installed my tire very quickly. I received professiona More

by TRUELYBLESSED2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Kelly

Mar 19, 2023

Steve Schmitt Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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