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Hometown Toyota - Service Center

Ontario, OR

4.6
90 Reviews
Call Service Center (541) 889-3151

90 Reviews of Hometown Toyota - Service Center

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June 11, 2024

They were very accommodating getting everything done ahead of time and quickly. The communication is why I would only rate a 3 star. The quote we received with payment amount showed a higher mileage More

by cedwards9177
Recommend Dealer
Yes
Employees Worked With
Les Foale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
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Helpful
June 10, 2024

Above and beyond is all I can say! They even helped my load my pickup with everything I had in the loaner car:) More

by enyoungberg123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember name
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Jun 10, 2024 -

Steve's Hometown Toyota responded

We're delighted to hear that our team at Steve's Hometown Toyota went above and beyond for you! Thanks for sharing your experience with us.

Helpful
June 10, 2024

Great deal on service for my 2021 Rav 4, service was on time and agent was very courteous... More

by turquoisefarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Moncada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Steve's Hometown Toyota responded

Thank you for leaving Steve's Hometown Toyota a five-star review! We are glad that your service experience went smoothly. Enjoy your RAV4!

Helpful
June 07, 2024

It was easy to get an appointment. Once I arrived the service was done promptly. The staff was helpful and informative. More

by donnabatt320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond
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Jun 10, 2024 -

Steve's Hometown Toyota responded

Thanks for sharing your experience! We're glad to hear that our team at Steve's Hometown Toyota provided prompt and helpful service. We appreciate your support!

Helpful
June 07, 2024

Good service and a friendly staff made my recall service a snap In a very short time More

by joe.wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey Holloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Pantoja
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alain Alfanso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Moncada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Steve's Hometown Toyota responded

It was our privilege to serve you, Joe, thanks so much! - The Steve's Hometown Toyota Team

Helpful
June 05, 2024

To the service department : Cody yesterday When I took my RAV4 in for the maintenance, I wasn’t expecting to be told that there was more to be done, but I appreciate Cody explaining everything to me and show More

by Voni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody
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Jun 05, 2024 -

Steve's Hometown Toyota responded

Voni, we're glad to hear Cody provided thorough explanations and updates during your visit to Steve's Hometown Toyota. Thanks for sharing your positive experience with our service department!

Helpful
June 03, 2024

The service crew at Hometown Toyota in Ontario Ore. are fabulous. Took care of my Toyota Care lube and service, fixed the recall and washed my 2023 Tacoma in 45 minutes. Wouldn’t do business anywhere e More

by rstrain785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond Erne - Service Adv.
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Jun 04, 2024 -

Steve's Hometown Toyota responded

Thanks for the fantastic feedback! We're delighted to hear our service crew at Steve's Hometown Toyota took great care of your 2023 Toyota Tacoma. We appreciate your loyalty and look forward to serving you next time you're in need!

Helpful
May 31, 2024

They were very courteous and helpful. They weren’t up to speed on the recall however so I was a little disappointed about that More

by liznbrianf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Jun 03, 2024 -

Steve's Hometown Toyota responded

Thanks for your feedback! We're glad to hear our team at Steve's Hometown Toyota was courteous and helpful. We apologize for the oversight regarding the recall and appreciate you bringing it to our attention.

Helpful
May 28, 2024

I recommend this dealership to all my insurance clients. I have been treated very well for over 6 years More

by lindayinweiser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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May 29, 2024 -

Steve's Hometown Toyota responded

Thank you for your continued support and recommendations! We're thrilled to have earned your trust over the years.

Helpful
May 25, 2024

The service department at Hometown Toyota is excellent! They are very good at explaining everything about the work that has been done and if you have any questions they are happy to answer them. Have been More

by UNCLEGRANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desmond
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May 28, 2024 -

Steve's Hometown Toyota responded

Thank you for your loyalty and kind words about our service department at Steve's Hometown Toyota! We're glad to hear that our team has been helpful in explaining the work done on your vehicle. We look forward to continuing to serve you!

Helpful
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