Steven Toyota

Ron was a very friendly and helpful salesman. He did not push me to look at things that I could not afford. He listened to what I wanted and answered my questions knowledgeably. When I am looking for anothe push me to look at things that I could not afford. He listened to what I wanted and answered my questions knowledgeably. When I am looking for another car I will go to Ron. Logan knew what he was talking about and seem to have my best interests at heart. I felt I was getting really good financial information and advice. More

The service was fantasic, and they were willing to work with us with the down payment and monthly payment. The play room was great to keep our kids occupied. We will definitely be coming back to Steven Toy with us with the down payment and monthly payment. The play room was great to keep our kids occupied. We will definitely be coming back to Steven Toyota for further purchases and recommend to friends and family. More

We were referred to Steven Toyota in Harrisonburg, VA, and to Jeremy Shearer as the sales consultant. We were greeted quickly and cordially, and Jeremy was paged immediately. We told him what we wanted, and to Jeremy Shearer as the sales consultant. We were greeted quickly and cordially, and Jeremy was paged immediately. We told him what we wanted, he showed us the available vehicles on the lot, and we made a quick decision. Jeremy was not pushy; he didn't try to show us "bigger and better" products. We picked up our Toyota Corolla LE yesterday and are extremely please with our purchase. We would (and have) recommended Steven Toyota to all friends and family! More

Why does it take over 2 hours to have my oil changed & an air filter replaced? The service writer said it would take 1/2 hour. Obviously they were busy. Also, $45 for an air filter that probably cost & an air filter replaced? The service writer said it would take 1/2 hour. Obviously they were busy. Also, $45 for an air filter that probably costs $5 wholesale and takes 3 minutes to replace? Really?? More

This is our 3rd car we've purchased from this dealership. Very quick process of purchasing TWO new cars! Taylor was very helpful with the new electronics on the Prius V and showed us how much we'll save in Very quick process of purchasing TWO new cars! Taylor was very helpful with the new electronics on the Prius V and showed us how much we'll save in fuel. Super friendly guy and very knowledgeable. Will def recommend Taylor and STEVEN Toyota in the future! More

Very good experience! Ron was great salesman. I highly recommend him. He will really work with you find what you need. I will go back to him again. recommend him. He will really work with you find what you need. I will go back to him again. More

I had a 2006 Toyota Rav4 and was looking to upgrade and get a V6. Mike was extremely helpful with all of my questions and did not pressure me into a sale. He made me feel very comfortable with my purchase get a V6. Mike was extremely helpful with all of my questions and did not pressure me into a sale. He made me feel very comfortable with my purchase and spent a lot of time with me to ensure I had all of my questions answered. I run a Customer Care department and I think that one of the most important things in customer service is to mold to your customer; know your customer. I try to instill this in my agents on a regular basis. Mike definitely has this skill and it seems to come natural to him. I appreciate the friendliness and patience from Mike. I have already recommended him to others. Logan was also very helpful in going over all of my paperwork in great detail and answering all of the questions that I had. Overall, my experience at Steven Toyota was excellent and I would recommend them to anyone. Thank you Steven Toyota for your excellent service! Sincerely, Mary Beth Houts More

Thanks, everyone at Steven Toyota, for making my experience as easy as possible, for the wonderful sale on tires (!) and for catching my need for rear brakes! Matt, thanks for the advice car talk a experience as easy as possible, for the wonderful sale on tires (!) and for catching my need for rear brakes! Matt, thanks for the advice car talk and thank you Mike for your flexibility, care and friendliness in making my day go so easily with this servicing. See you in 5,000! More

We drove in from West Virginia to purchase a used Jetta. The personnel were great, no hassles - Ron was a dream to work with. I would recommend this dealership and salesperson to everyone! The personnel were great, no hassles - Ron was a dream to work with. I would recommend this dealership and salesperson to everyone! More

Mike Arellano did a great job. He got the car I wanted and was able to work out a fantastic deal for me. This dealership knows what customer service really means!!!! and was able to work out a fantastic deal for me. This dealership knows what customer service really means!!!! More