Steven Toyota

From the moment we started looking at the used cars Taylor approached us and was very helpful in finding the car with the specifications I wanted. Though I was looking for a used vehicle, Taylor found Taylor approached us and was very helpful in finding the car with the specifications I wanted. Though I was looking for a used vehicle, Taylor found a Used 2011 Rav4 with only 2,500 miles on it and he and other Steven Toyota staff were able to work with me and enabled me to buy a far nicer car than I thought I could afford. I didn't think I would be driving a brand new car off the lot. The whole experience was pleasant and Taylor was very personable and at no time did I feel that he was rushing or pressuring me to commit to the sale. I'll be a return customer and we wish Taylor a successful career at Steven Toyota. More

Found myself in need of a new car after an altercation with a deer (my 12-year old car didn't win). After researching new cars, Toyota was clearly the way to go for one who keeps cars for 12 or more years with a deer (my 12-year old car didn't win). After researching new cars, Toyota was clearly the way to go for one who keeps cars for 12 or more years. Josh couldn't have been more friendly, polite, and helpful. We primarily compared the Camry and Corolla (though talked some about the Yaris and Matrix as well). He was very knowledgeable about the pluses and minuses of each. Likewise, when the decision was made, and it came time to talk payments, the finance manager, Som Syharath, was also extremely helpful and friendly. I also like the fact that prices quoted already include all those little markups that other dealers tell you about after the deal is "settled" such as "destination charge". Finally, I also really appreciate the fact that insurance and DMV details are all dealt with at the dealer, so when you leave, you really are DONE. More

We want to thank Jim from the bottom of our hearts. Jim helped us find a really good family car. Jim was really friendly, polite, nice ,and understanding of our needs. It took us a while to find the right helped us find a really good family car. Jim was really friendly, polite, nice ,and understanding of our needs. It took us a while to find the right car. The third car was a charm. Thanks again Jim the Thompson Family More

I started with this dealer on line through their marketing department. I told them what I was looking for and what I had to trade. They were extremely efficient and responded very quickly. I decided marketing department. I told them what I was looking for and what I had to trade. They were extremely efficient and responded very quickly. I decided to go to the dealer the next day and on arrival was introduced to Jim Mason. He was very professional and earned my trust immediatly. His knowledge and helpfulness brought me to a point where I was ready to purchase. His expertise in getting through all the paper work and drama of purchase made me appreciate him even more. Jim is a real asset to his dealer and I look forward to more inneraction with him in the future. Dick Dodson More

I went to this dealer for the first time since I just recently moved to Harrisonburg. All I needed was to get a flat tire fixed. They didn't tell me what was wrong with it but that it needed to be replac recently moved to Harrisonburg. All I needed was to get a flat tire fixed. They didn't tell me what was wrong with it but that it needed to be replaced. They didn't have the tire in stock but said it would be in the next day. When I returned they still did not have it. On the third day I had to wait and hour and a half to have them just put the tire on. More

mike is the type of person you hope you will be dealing with when you drive into a dealership. he is friendly,very knowledgeable and makes you feel at ease. mike is very professional and i would recommend with when you drive into a dealership. he is friendly,very knowledgeable and makes you feel at ease. mike is very professional and i would recommend him to all my friends. More

It was one of the most "enjoyable" car buys ever. I have bought 11, counting this one, new cars and this was easy. just the way it is supposed to be. Pure Pricing is the bomb. All companies oug ever. I have bought 11, counting this one, new cars and this was easy. just the way it is supposed to be. Pure Pricing is the bomb. All companies ought to go there. Josh was excellent and management came back with a reasonable trade offer. More

Mike was great - not pushy and he knew when to give us time alone. He really seemed to want to help us find the right car. time alone. He really seemed to want to help us find the right car. More

Mike Arellano was great. He gave us all the details we needed to know and made the whole process seem easier. He has a great friendly personality and treated us with respect. I highly recommed steven to needed to know and made the whole process seem easier. He has a great friendly personality and treated us with respect. I highly recommed steven toyota they are great and have lots of extras. They work hard to get you what you want and I am greatful. More

I initially brought my SUV in for the Auto Butler service. I had been thinking about finding a car with better gas mileage. While having my SUV serviced, my husband and I were looking at the used c service. I had been thinking about finding a car with better gas mileage. While having my SUV serviced, my husband and I were looking at the used cars and this very nice, knowledgeable young man approached us asking if he could help us. I asked him if Steven Toyota bought back their vehicles and he said "yes maam, we do." This immediately got my attention and I told him I was was looking for a nice used car with leather interior and better gas mileage. He showed us a very nice used car and gave us some history on this car. Needless to say, we worked out a very good deal, and I drove away very please within a couple of hours in my car. Every one of the employees that we met that day were very pleasant and informative. I also was impressed with the cleaniness of Steven Toyota. I have been to quite a few auto dealerhips, but Steven Toyota is my pick for sales and service. We live in Capon Brige, WV, and we travel to Harrisonburg, VA because of the great service and have been since 2003. Thank you Steven Toyota...I love my car! Cathy Fouse Capon Bridge, WV More