Stevens Creek BMW
Santa Clara, CA
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428i Gran Coupe Kamran and the team at Stevens Creek BMW did a great job! Working with finance couldn't have been easier. Overall the experience was one of the best I Kamran and the team at Stevens Creek BMW did a great job! Working with finance couldn't have been easier. Overall the experience was one of the best I have had purchasing a car! Thanks guys! More
Kin treats you like KIN! Kin always takes care of your service appointment as if it were for his own family member's car. Total Thoughtful care. Notification and follow-up are Kin always takes care of your service appointment as if it were for his own family member's car. Total Thoughtful care. Notification and follow-up are exceptional. My only wish is that he worked weekends also, as I can't always make weekday drop-offs or pick-ups! More
Great experience here at Stevens Creek BMW I had a great experience here at Stevens Creek BMW. Both Alec and Gordon were very knowledgeable and professional. I highly recommend them the next t I had a great experience here at Stevens Creek BMW. Both Alec and Gordon were very knowledgeable and professional. I highly recommend them the next time you come into this dealership they will take very good care of you. I'm very picky and meticulous so I know what I want and they came thru for me. Thank you guys for everything. In short they made the impossible happen and I was very pleased with my experience! More
Great experience with Kamran Haroon Had an excellent experience with Kamran (my second car through this dealership), he showed me the cars I was looking for, and guided me through the en Had an excellent experience with Kamran (my second car through this dealership), he showed me the cars I was looking for, and guided me through the entire purchase process. The sale ended late, and the detail guys went home, and he even detailed the car himself (although, he followed up and had me bring the car back in to get it properly detailed). Would highly recommend Kamran and Stevens Creek BMW. More
Recall and service Excellent recall and service visit. I recommend. Unfortunately it took 5 months to get the recall parts and appointment. I like like like these guys. Excellent recall and service visit. I recommend. Unfortunately it took 5 months to get the recall parts and appointment. I like like like these guys. More
Buying a car Camran sales representative was great. It was a very good experience. Also liked the financial guy don’t remember his name unfortunately. They have g Camran sales representative was great. It was a very good experience. Also liked the financial guy don’t remember his name unfortunately. They have great inventory. Purchased 2018 BMW 540 More
Would have been higher if.. Jeff was great and center is clean. Would have been a higher rating except 2.45 hour wait became just over 4 hours. Had I known it would have been tha Jeff was great and center is clean. Would have been a higher rating except 2.45 hour wait became just over 4 hours. Had I known it would have been that long I would have rented a car to get some errands done. Otherwise, great experience. More
Excellent communication Derek was a pleasure to work with. I came in a few hundred miles away from the end of my warranty and he made sure to fix/change as much as he could Derek was a pleasure to work with. I came in a few hundred miles away from the end of my warranty and he made sure to fix/change as much as he could in order to reduce my future costs. He was communicative throughout the whole process and even made sure to get me a loaner once he found out that my car would be in the shop longer than expected. Thanks again, Derek! More
Annual service I dropped off my car for my annual service yesterday. I worked with Ryan as my service adviser. The work was done quickly and professionally. Ryan I dropped off my car for my annual service yesterday. I worked with Ryan as my service adviser. The work was done quickly and professionally. Ryan helped make the experience go smoothly during the drop off and pick up. More
Outstanding customer service by Jeff Jones. I have serviced cars at Stevens Creek BMW for many years. I am specifically satisfied with the professionalism and outstanding service provided by Jef I have serviced cars at Stevens Creek BMW for many years. I am specifically satisfied with the professionalism and outstanding service provided by Jeff Jones. More