Stevens Creek BMW

Excellent service and didn’t require too much haggling. They were attentive and did not pressure much at all. They even advocated for me when negotiating the lease pri and didn’t require too much haggling. They were attentive and did not pressure much at all. They even advocated for me when negotiating the lease price. More

Great experience First time at SC BMW. Great experience, very friendly, professional service. I would definite recommend SC BMW. Ron took the time to answer all of First time at SC BMW. Great experience, very friendly, professional service. I would definite recommend SC BMW. Ron took the time to answer all of my questions to my satisfaction. More

High bar service If you are looking for an efficient customer buying experience with the satisfaction of knowing you are receiving high value return purchase — look no If you are looking for an efficient customer buying experience with the satisfaction of knowing you are receiving high value return purchase — look no forward than Stevens Creek BMW. Say hello to Prac, one of the key salesperson at the dealership. More

Easy, Great Deal We came to Stevens Creek BMW with an idea of what we wanted and found the car within minutes of arriving. Their inventory is huge, lots of options to We came to Stevens Creek BMW with an idea of what we wanted and found the car within minutes of arriving. Their inventory is huge, lots of options to choose from. Ron, the internet manager was passing through the lot and we grabbed him for help. He was knowledgeable and very helpful. He moved the process along quickly and we were out on the road in no time with our new ride. Easy!! More

Amazing Service! Staff at SCBMW are very accommodating and make you feel very relaxed. Very friendly atmosphere and they take their time to make sure you make a great Staff at SCBMW are very accommodating and make you feel very relaxed. Very friendly atmosphere and they take their time to make sure you make a great decision buying your new car. More

Great Sales team Stevens Creek has a top notch sales team including TJ Singh, Kamran and Noor. They provide highly professional sales experience that you may not find Stevens Creek has a top notch sales team including TJ Singh, Kamran and Noor. They provide highly professional sales experience that you may not find elsewhere. Highly recommended. This is my second car that I got from BMW through TJ Singh, and overall my 4rth BMW. More

Great experience! Went to Stevens Creek BMW yesterday afternoon to try a new 540i and 550i BMW. My lease on 535i is about to expire in 3 month. I was given courtesy and Went to Stevens Creek BMW yesterday afternoon to try a new 540i and 550i BMW. My lease on 535i is about to expire in 3 month. I was given courtesy and respect by used car manager and he recommended a great salesman, who take care of me. He let me test drive the new car, politely and very professional pointed on new features, explain advantages of new car in comparison to my old one and then, very quickly ran the numbers to show me a cost to lease a new car. When i reviewed the numbers he recommended to check the same model car, but with more options and slightly different color. I did and fell in love with it. He structured the deal to my satisfaction, got approval from the manager and we shake hands. Immediately, after deal on new car was done, they review my old car accepted it as lease return, processed all paperwork in 30 minutes and i was on the way home in new car!!! What a great experience and good "bunch" of highly professional people !!! More

TJ singh and noor were great Very good experience. will probably come back for more business in future. Everyone is very dedicated and helpful. I love my new car . Thank you Very good experience. will probably come back for more business in future. Everyone is very dedicated and helpful. I love my new car . Thank you More

Best experience ever Manuel Gouveia is an excellent client advisor he was so helpful, hi was a blessing for us, he goes far and beyond, he was so professional it made all Manuel Gouveia is an excellent client advisor he was so helpful, hi was a blessing for us, he goes far and beyond, he was so professional it made all the process a breeze, I definitely recommend this places, for my was the best experience I had, i definitely recommend Stevens Creek Bmw, thank you Manuel for all you help and treating us like family More

The worst customer service in the country I am a BMW customer for the last 15 years, happy and loyal. I have lived in four states and always had my vehicles serviced at local BMW dealerships. I am a BMW customer for the last 15 years, happy and loyal. I have lived in four states and always had my vehicles serviced at local BMW dealerships. I have to say customer service here is the worst in the country. After moving to San Jose, I have been here a few times for routine services and other recalls. The experience was horrible everytime. Staff (cashier, parts and accessories, and service rep) at Steven Creek BMW need serious customer service training, from the language they use to the attitude. They don't represent the BMW brand an what it stands for. More