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Stevens Creek BMW

Santa Clara, CA

4.5
605 Reviews
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4343 Stevens Creek Blvd

Santa Clara, CA

95051

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Showing 605 reviews

October 01, 2023

A sales person on the phone promised to call back but he never called. Not reliable. The car had a front driver crack. There were trash in the rear back seat pocket. Inside the car were dirty seats, side pa More

by Dean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Saul
Oct 05, 2023 -

Stevens Creek BMW responded

Hi Dean, We are disappointed to hear that you did not have a more positive experience with us at Stevens Creek BMW. We would like an opportunity to make this up to you. If you are willing, please reach out to our General Manager at (800) 298-1501 so we can work towards a resolution.

Oct 05, 2023 -

Dean responded

Purchasing a luxury vehicle should be a special and long lasting experience because it’s a journey that’s going to be with you for a long time. Now, thinking about the trash that was left in the back seat, smudges all around and the glass crack is going to be in my mind for a long time. This BMW dealer didn’t not meet my high standards for luxury experience purchase of an X5.

September 29, 2023

They had the car I was looking for. Low pressure negotiations. Lazaro was patient as I pushed for a fair deal. Admin in finance was incredibly helpful and reasonable in helping close th More

by WJohnG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lazaro Montiel, Armin Javadi
Oct 03, 2023 -

Stevens Creek BMW responded

Hello, thank you for taking the time to let us know how we did. We hope you have a great day!

September 23, 2023

My salesman Manuel was very professional and nice. I bought dozens of cars in my lifetime and he was the best! More

by arthurshy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel
Sep 26, 2023 -

Stevens Creek BMW responded

Authur, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2023

The process to buy the car was pain free and straight forward. We knew what we wanted and had researched pricing and trade-in, and they listened, considered and we quickly reached a deal that I believe More

by Stuartb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AHMED KANDIL
Sep 23, 2023 -

Stevens Creek BMW responded

Stuart, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

September 17, 2023

Very professional and helpful. No pressure atmospheres.Many selections on the lot on the the model we wanted. More

by Noli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Von Torres
Sep 19, 2023 -

Stevens Creek BMW responded

Hi Noli, thank you so much for your positive comments about Stevens Creek BMW! We look forward to your next visit! Take care!

September 07, 2023

Service and sales - always honest and trustworthy, delivered a great car at a fair price. More

by art
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vy Le
Sep 10, 2023 -

Stevens Creek BMW responded

Hi Art, thank you so much for your positive comments about Stevens Creek BMW! We look forward to your next visit! Take care!

September 03, 2023

The is the third time in a row that I bought a BMW X3 from Stevens Creek BMW. I was fortunate to keep the same sales person, which made die second and third buy ver easy. He knew my needs and preferences More

by X3#BMW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky
Sep 07, 2023 -

Stevens Creek BMW responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

August 30, 2023

Working with Saul Pimentel was a very pleasant experience. He was able to answer ALL of my many questions... AND there was no pressure at all through the selling experience. He is also very kn More

by Arnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Pimentel
Sep 03, 2023 -

Stevens Creek BMW responded

Arnie, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2023

Great service, smooth process, Ahmed was very helpful and knowledgeable on what he does. Highly recommend if you are looking for a car, this is a place to go . Also the general manager JM was very friendly a More

by CB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed, JM
Sep 03, 2023 -

Stevens Creek BMW responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 27, 2023

Excellent dealership experience, among the best I've ever had. Vy walked me through all choices carefully and even on a busy day helped me out a lot. I drove off as happy as one could after spending money! D More

by bhanubhandari99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vy, Armin
Sep 03, 2023 -

Stevens Creek BMW responded

We are very happy to have provided you with such a positive experience! We hope to see you soon!

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