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Stevens Creek Chevrolet

San Jose, CA

3.8
82 Reviews

3640 Stevens Creek Blvd

San Jose, CA

95117

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Showing 82 reviews

May 25, 2023

Amazing dealer that stuck by their word and provided an amazing experience. Bought a ZL1 from them and would not hesitate to buy another car in the future. A stand up group of people at this dealer and a v More

by HiStevensCreek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan, pat
May 26, 2023 -

Stevens Creek Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Scott Jobe, scottj@cacargroup.com

May 19, 2023

Major Bait and Switch. Had a ZL1 up for 1400 under MSRP. Read the fine print, got a text from sales and it even confirmed the price. Sent me pictures of the car. I said le More

by HiStevensCreek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
General Manager and Internet Sales Manager
May 22, 2023 -

Stevens Creek Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Scott Jobe, scottj@cacargroup.com

May 09, 2023

The service was excellent. I was very satisfied with the service and how professional the dealership was. It was genuinely very impressive. Thanks! More

by Joe Glynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the names.
May 12, 2023 -

Stevens Creek Chevrolet responded

Joe, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Scott Jobe, scottj@cacargroup.com

March 14, 2023

Oscar was very friendly throughout the car buying process. He stayed late and was very timely. More

by kishany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar
Mar 16, 2023 -

Stevens Creek Chevrolet responded

Kishany, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that Oscar's efforts have made the difference in your car-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Scott Jobe, scottj@cacargroup.com

February 20, 2023

The Service Manager was helpful. Realizing how anxious I was, he explained with sensitivity the high cost of repair. Outlining all of my options. He made me feel that he was concerne More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Feb 22, 2023 -

Stevens Creek Chevrolet responded

Lisa, thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Scott Jobe, scottj@cacargroup.com

December 16, 2022

Kyle Plum was exceptionally helpful during the buying process which I very much appreciate his help More

by Butcherbutch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Plum
Dec 19, 2022 -

Stevens Creek Chevrolet responded

Thank you for leaving us this great review! I am very happy to hear that Kyle could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Scott Jobe, scottj@cacargroup.com

December 13, 2022

I would rate my experience excellent except they were understaffed given the volume of business they were doing. What could have taken 2 hours took six More

by customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramone
Dec 14, 2022 -

Stevens Creek Chevrolet responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Scott Jobe, scottj@cacargroup.com

August 17, 2022

In regards the mechanic shop I’m very disappointed I spend more than $7000.00 an my issue with evac system was not fixed took the car back twice an last time I brought it back Dey told me that I needed More

by Gil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know technician name jose was in charge of paper work
Aug 19, 2022 -

Stevens Creek Chevrolet responded

Gil, I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Scott Jobe, scottj@cacargroup.com

Aug 25, 2022 -

Gil responded

Hi Scott I checked the truck with a local mechanic an he just confirmed that everything that they did did it wrong you guys make me replace parts that has nothing to do with the evap system we called this morning to 408-900-6740 an let a message so you can contact him an discussed all about it I’m ready to go Bar.Ca.gov. To dispute all the wrong doing on my truck The more I investigate about all the parts you said you replaced the more disappointed I get

June 27, 2022

Great treatment! They walked me through the whole process and answered all my questions in a very welcoming way while keeping everything fast and efficient. Awesome s More

by Rocafort
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Duran
Jun 29, 2022 -

Stevens Creek Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming to see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Scott Jobe, scottj@cacargroup.com

June 16, 2022

The employees are very friendly and helpful once we drove into the parking lot. Transaction was done quickly and all the paperwork was already ready to be signed, no time wasted. Bottom line is excellent s More

by maeswong
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vishal and Philip
Jun 17, 2022 -

Stevens Creek Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Scott Jobe, scottj@cacargroup.com

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