Stevens Creek Toyota

I decided it was time for a new car, I have owned Toyota's my whole life and I new I would purchase another. I went to my local Toyota dealership (not Stevens Creek Toyota) and had decided on a Tund Toyota's my whole life and I new I would purchase another. I went to my local Toyota dealership (not Stevens Creek Toyota) and had decided on a Tundra. The experience was less than pleasant. The salesman was new and knew nothing about trucks and the manager was all about how we can sell this truck to you "now". However, they had a truck that met my requirements and I was going to purchase it (however, I told him I would be back tomorrow).....however, on my way to a friends house, the next day, I passed by Stevens Creek Toyota, really only to look and compare. That is when Sam Rad found me. He was exuberant, funny and incredibly knowledgeable. He showed me everything they had, and what they could get for me and Because of Sam I literally bought the car that day from Stevens Creek Toyota. The process of the purchase was just as friendly....while it may have took a little longer than I would have liked, everyone from the managers to the finance personal to the service manager were fabulous, friendly and truly looking to make me feel like I was the ONLY one who mattered. Stevens Creek Toyota is a fabulous place to purchase your vehicle, you will not be disappointed......especially if you find Sam Rad and have him help you with your decision! The only downside is that Sam promised to throw in "Nemo" ( A clownfish in their new beautiful saltwater aquarium)......somehow I walked out the door without him....Sam, if you see me walk in with net...lock the aquarium doors! More

Stevens Creek Toyota has consistently given me outstanding service. When my brand new 2010 Prius was stolen and vandalized just a few months after I bought it, they worked on it for weeks and bro outstanding service. When my brand new 2010 Prius was stolen and vandalized just a few months after I bought it, they worked on it for weeks and brought it back to perfection. And most recently, last week one of the headlights burnt out and I had to bring it in for replacement (unfortunately, headlights on a Prius are not an easy fix as they are on other cars). I tried to make an appointment to get it done but they had none left. The service person said to go ahead and try bringing the car in anyway. When I did so, they were absolutely swamped, with cars scheduled from the previous day still in queue for servicing. Yet, somehow they got me in and had the simple fix done in just over an hour and a half. The part was just a touch on the pricey side at $30 for the light (I tried to bring in my own light from an auto store, but turns out they sold me the wrong one). But still, I'd highly recommend them. It's best to make an appointment, and their online reservation system makes it simple. This is a place I intend to continue patronizing. Thanks, Stevens Creek! More

Agents were patient and accommodating to my needs. A financial deal was made very easy. Since the purchase the service calls have been immediately acted upon. Lastly a rental car was provided with littl financial deal was made very easy. Since the purchase the service calls have been immediately acted upon. Lastly a rental car was provided with little complications. They are just a phone call away for me to feel satisfied with their service and concern for my problem. More

We went to 2 different Toyota dealers before going to Stevens Creek. I would rate the other two (Toyota 101 and Sunnyvale Toyota) around a 2 or 3 out of 5, but Clement gets 5 stars. Stevens Creek. I would rate the other two (Toyota 101 and Sunnyvale Toyota) around a 2 or 3 out of 5, but Clement gets 5 stars. More

Both sales and finance staff were efficient and courteous with no hassle. Price and value is best when comparing to competitors Hybrid line of vehicles. Thank you. with no hassle. Price and value is best when comparing to competitors Hybrid line of vehicles. Thank you. More

I purchased my 2000 Avalon from Stevens Creek Toyota brad new. Over the years I've always received expert service and care for my vehicle. Certainly the length of time it's been on the road without problem new. Over the years I've always received expert service and care for my vehicle. Certainly the length of time it's been on the road without problems speaks to the service care I have always received at Stevens Creek Toyota!! Many thanks to Carlos Galvez, my service representative, who knows me by name and ensures my vehicle is serviced perfectly! More

Sam Rad was out salesman and was cheerful and helpful without being pushy. If he didn't know the answer (because it was his first day back after a year's absence) he went to find it promptly. He answer without being pushy. If he didn't know the answer (because it was his first day back after a year's absence) he went to find it promptly. He answered all our questions honestly and did not pressure us to buy. His supervisor, Terry Chan, was also very helpful and courteous. Joseph Wei, the Sales Manager, helped me with a problem I had after I bought the car and rectified the problem. I can't remember the Finance person's name but he was very helpful when I told him I had to hurry the process because I had another engagement. The service person (Eric) expedited my getting a rental car. Everyone was friendly, courteous, gave us the best deal possible and made us feel good about the car purchase. More

The sales team of Clement and Ray was very cordial. While inspecting the used car, we detected a small scratch for which the price was adjusted suitably. Since it was late in the night, we did not notice a s inspecting the used car, we detected a small scratch for which the price was adjusted suitably. Since it was late in the night, we did not notice a scratched hub cap. I reported about this the following day and they immediately replaced it with a new hub cap. Overall, I had a pleasant experience buying a used vehicle at this dealership. More

The dealership was very accomodating to my request for an earlier appointment as I had no way of getting back my car. As promised my car was ready in time for me to get to my next appointment. I've purchas earlier appointment as I had no way of getting back my car. As promised my car was ready in time for me to get to my next appointment. I've purchased both of my cars from Stevens Creek Toyota and have always had a very pleasant experience. More

good people working there, They know how talk profesionally with customer,they care about your need and your intrest. they did realy all that they could for me . profesionally with customer,they care about your need and your intrest. they did realy all that they could for me . More