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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
979 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 979 reviews

March 12, 2022

I was very impressed with the staff. Everyone was friendly, knowledgeable and a pleasure to deal with. Dealership was very clean and laid out nicely, very professional. More

by ctstortz42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Maltarich, Jared, Paul
Mar 13, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Laura & Kara, we're so pleased to know your experience with Don, Jared, & Paul in our brand-new Retail Evolution dealership is as impressive as your brand-new Mazda! We look forward to welcoming you again soon in Service for a visit just as stellar!

March 11, 2022

Nice facilities and friendly employees. I was 30 mins early and they still got my car in. More

by ericbruton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patric
Mar 12, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Eric, thank you so much for taking your time to share with us - at Stevenson-Hendrick Mazda, the early bird always gets just that warm welcome from Patrick & stellar experience all around! We look forward to welcoming you again soon in Service!

March 11, 2022

Patrick did a wonderful job explaining what was being performed. Certainly appreciate the video. Only mistake was placing an inappropriate return mileage figure on the return date. More

by kerrykelly66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick
Mar 12, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Nanette & Kerry, we're so pleased to know your experience with Madison, Trey, & Patrick is as wonderful as your brand-new Mazda shines! Thank you for sharing your feedback & we look forward to seeing you both again soon in Service!

March 11, 2022

Heather in Service Department is AMAZING! I purchased my car from the dealership in Cary and the Wilmington location is closer to home. So I’m so thankful for their amazing service! More

by taylorvictoria88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Mar 13, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Taylor, thank you so much for taking your time to share with us - you can always trust Heather at Stevenson-Hendrick Mazda to make your family feel right at home with ours in Wilmington! We look forward to seeing you again soon for a visit just as AMAZING!

March 11, 2022

My first visit. It was for a simple spare key. Heather & staff were amazing!! They were thorough, professional & very courteous. As an automotive employee for 30+ ye More

by cathielorenzini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Mar 12, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Cathie, at Stevenson-Hendrick Mazda, you can always trust that Heather & our team have the key to just that simply amazing experience! We really appreciate you taking your time to share with us & look forward to welcoming you again soon in Service for a visit just as impressive!

March 11, 2022

I recently had some warranty work done and from start to finish this dealership was outstanding . They kept me up to date on the status of my vehicle . Provided me with a loaner vehicle for the 2 days till More

by Tweet275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Mar 13, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Maureen, no matter your warranty, you have a lifetime warranty with Logan, Tracy, Heather, & Trey on just that superb experience at Stevenson-Hendrick Mazda ;) We really appreciate you taking your time to share with us & look forward to welcoming you again soon in Service just as outstanding!

March 10, 2022

The staff was very helpful in making this purchase We bought this car sight unseen Jared kept us posted every step of the way More

by Debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy, Jared and Paul
Mar 11, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Debbie & Richard, at Stevenson-Hendrick Mazda, your brand-new CX-30 & family at Stevenson-Hendrick Mazda are always love at first sight with Royce, Jared, & Paul :) We really appreciate you taking your time to share with us & look forward to seeing you both again soon in Service for a visit just as accommodating!

March 08, 2022

Helpful and friendly staff, I got the service quickly and was out the door without wasting my time.. And i love how clean the waiting area. I highly recommend the place. Thank you for the good job done. More

by Happyness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Mar 09, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

At Stevenson-Hendrick Mazda, from the time you step-out of your car, Heather's always stepping-in to ensure just that timeless experience! We really appreciate you taking your time to share such lovely feedback with us, especially of our commitment to your safety, & look forward to seeing you again soon in Service!

March 08, 2022

Easy to work with No pressure Relaxed atmosphere Paperwork quick and easy with up graded computer system More

by Msgranger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Maltarich
Mar 11, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Ms. Granger, thank you so much for taking your time to share with us - at Stevenson-Hendrick Mazda, you can always be as relaxed with Don & our team as you are in your brand-new car! We look forward to seeing you again soon for a visit in Service just as easy!

March 07, 2022

Heather was great! From reception to explaining in detail what was going on, she was the best! More

by C R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather g
Mar 09, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Craig, thank you so much for taking your time to share the best feedback - at Stevenson-Hendrick Mazda, Heather & Trey ensuring every last detail lasts a lifetime with us! We look forward to seeing you again soon in Service for a visit just great!

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