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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
979 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 979 reviews

March 07, 2022

Leah, Tracy and Paul were all incredible! This was my favorite car buying experience ever, and at 67, I’ve had a few! They were so polite, knowledgeable, great communicators, and made the who More

by bunnybulluck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah, Tracy, Paul
Mar 09, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Bunny, no matter if your brand-new CX-9 is out of the country, you can always rely on Leah, Tracy, & Paul for an out-of-this-world experience Stevenson-Hendrick Mazda ;) We really appreciate you taking your time to share such incredible praise with us & look forward to welcoming you again soon for a visit in Service with more wonderful personalities & laughs!

March 05, 2022

Professional, courteous, informative, thorough, and transparent. I trust this dealership. I was given regular updates on the progress of repairs and a video that explained recommendations. Heather and More

by Misterking71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Mar 09, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Micheal, thank you so much for taking your time to share with us - at Stevenson-Hendrick Mazda, you can always rely on Heather to hit replay on just that engaging experience with quality videos & work ;) We look forward to seeing you again soon in Service for a visit just as transparent!

March 04, 2022

This was the first time for me to purchase a car completely online. Leah and Brian made the process simple and easy and they delivered the car right to my house and we completed the paperwork at my More

by jrmeyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Jensen, Brian Davis
Mar 06, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Jean, as much time as you save online, you can always count on Leah, Brian, & TJ for just that timeless experience at Stevenson-Hendrick Mazda ;) We really appreciate you taking your time to share such kind feedback with us & look forward to welcoming your family to ours again soon in Service!

March 04, 2022

Ease of scheduling, clear explanations of work performed, reasonable wait times! Heather was extremely helpful syncing my new phone to my car! More

by SZQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
March 01, 2022

Completely satisfied with the first maintenance on the new used Mazda. The staff was knowledgeable, professional, and friendly. More

by clo46CM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Mar 04, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Charles, at Stevenson-Hendrick Mazda, you can rely on Parker & Heather for a lifetime of stellar experiences as thorough as the first! We really appreciate you taking your time to share with us & look forward to welcoming you again soon in Service for a visit just as professional!

March 01, 2022

Very friendly and courteous. Very knowledgeable regarding the car we wanted. Don Maltarich was great to work with . More

by Rctkmt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Maltarich
Mar 04, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Kathy & Rich, we're so pleased to know your experience with Don, Christensen, Tracy, & TJ is as stellar as your brand-new Mazda drives! We look forward to welcoming you both again soon in Service!

February 28, 2022

Hendrick Mazda of Wilmington always offers excellent and quick service. I highly recommend using them for any automotive needs. More

by Cec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey, Tyler
Mar 03, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Chase, at Stevenson-Hendrick Mazda, Tyler, Trey, & Heather always strive to care for your automotive needs with the most excellent service you & your car could ever want! We really appreciate you taking your time to share with us & look forward to seeing you again soon in Service for a visit just as quick!

February 27, 2022

Very accommodating with great people. Knowledgeable of all the ins and outs of the car. Especially helpful but I was gonna read the manual. More

by Rainbowbias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Madison knows more about the inner workings of my car. Royce, Trey and pat followed up on my likes of the car and asked if I had any problems.
Mar 02, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Barbara & Mike, at Stevenson-Hendrick Mazda, Madison, Royce, Brian, Trey, & Patrick know our cars as thorough as they know how to deliver a novel of great experiences ;) We really appreciate you taking your time to share such great feedback with us & look forward to welcoming you both again soon in Service!

February 26, 2022

Great service, friendly and knowledgeable staff ! ! Trey kept me abreast of everything going on! Solid crew!! More

by awoodberry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey and Heather
Feb 27, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Antoine & Woody, we're so pleased to know Trey & Heather went as above & beyond to care for you as they do for your car! We look forward to welcoming you both again soon in Service!

February 26, 2022

I bought a Madza CX5 9 years ago. Nobody touches my car but this dealership. The staff has always been courteous, helpful, and knowledgeable. Being a widow, I have to be careful of pe More

by Debra.connor1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Feb 27, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Debra, at Stevenson-Hendrick Mazda, Heather does everything in her (girl) power to ensure just that trustworthy touch for both you & your CX9 ;) We're so pleased to receive such praise on behalf of our team & look forward to welcoming you again soon for an experience just as refreshing!

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