Back

Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
979 Reviews

5911 Market St

Wilmington, NC

28405

Directions

By Type

Showing 979 reviews

January 19, 2022

Try are always great to work with. They keep me updated on the progress of my service More

by dancebaseballmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey and Heather
Jan 21, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Vanessa, at Stevenson-Hendrick Mazda, you can always rely on Trey & Heather to ensure just that great customer care for both you & your Mazda! We really appreciate you taking your time to share with us & look forward to seeing you again soon!

January 18, 2022

No pressure, answered our questions honestly. And allowed us to really look over the truck and discuss privately our concerns. Just a great experience over all. Thank you. More

by tamaralhergert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nabil, Logan
Jan 20, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Tamara, thank you so much for taking your time to share such stellar feedback with us on behalf of Nabil, Logan, & Christensen - at Stevenson-Hendrick Mazda, the only pressure stays in our tires ;) We look forward to welcoming you again soon in Service for a visit just as transparent!

January 16, 2022

Joshua Logan and TJ Tait and Trent Bridgers took excellent care of me and took time to explain everything More

by Terrie.sasser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ Tait, Trent Bridgers, Joshua Christensen
Jan 20, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Terrie, while Trent's working with you, Josh, Logan, & TJ are always working to ensure just that excellent customer care that you & your Mazda deserve :) We really appreciate you taking your time to share with us at Stevenson-Hendrick Mazda & look forward to seeing you again soon in Service for a visit just as thorough!

January 16, 2022

The folks are friendly and they do great work! I'm glad they are here for my car! More

by tmcelwain24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Sanders
Jan 18, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Teresa, at Stevenson-Hendrick Mazda, you can always rely on Trey to be here for you & your Mazda with just that great attention :) We really appreciate you taking your time to share with us & look forward to welcoming you again soon in Service!

January 14, 2022

Always courteous and patient, sales staff and service department are awesome. Knowledgeable and helpful in everywst More

by virginiarogers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leah Jensen, Don Maltarich
Jan 15, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

John & Jenny, no matter the department, you can always go around to Don, Leah, Jared, Tracy, & Heather at Stevenson-Hendrick Mazda for the best customer care you'll ever find :) We really appreciate you taking your time to share such excellent feedback with us & look forward to seeing you both again soon in Service!

January 14, 2022

I always look forward to my appointments at Wilmington’s Mazda. They truly have an undeniable care and focus on treating all who come through the doors with respect and courtesy. I never have an issue waiti More

by Grayson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Jan 15, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Grayson, just that undeniable customer care comes to Heather as natural as our brand-new Mazda Evolution store's open, illuminating design ;) We really appreciate you taking your time to share such lovely praise with us & always look forward to welcoming you again soon for a visit just as courteous!

January 14, 2022

I always receive the most professional and accommodating service from my dealership, I am greeted by my name each and every time. Their customer service is the best I have ever experienced. Thank you, Ma More

by Lizsaller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Cagnon
Jan 16, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Liz, at Stevenson-Hendrick Mazda, quickly delivering just the best customer-oriented experience will never be a surprise with Heather & Trey! ;) We really appreciate you taking your time to share such kind feedback with us & look forwarding to welcoming you again soon in Service!

January 14, 2022

Trey quickly discovered the reason one of our key fobs Trey quickly discovered the reason one of our key fobs was not working, which was a plastic protector not removed from the new battery. He removed i More

by artseifert1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Sanders
Jan 16, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Linda & Art, at Stevenson-Hendrick Mazda, Trey knows the key to just that stellar experience is helping you back on the road safely with smiles :) We really appreciate you taking your time to share with us & look forward to seeing you both again soon in Service!

January 13, 2022

Always fast, courteous and comprehensive, our first pick and most trusted maintenance shop and customer service reps More

by virginiarogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Gagnon
Jan 15, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

John & Jenny, no matter the department, you can always go around to Don, Leah, Jared, Tracy, & Heather at Stevenson-Hendrick Mazda for the best customer care you'll ever find :) We really appreciate you taking your time to share such excellent feedback with us & look forward to seeing you both again soon in Service!

January 13, 2022

Top of the line service from the time one drives in to the completion of service. Friendly, knowledgeable, and professional!! Glad to be part of the Mazda Family. More

by gwen.degiffarde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Jan 15, 2022 -

Stevenson-Hendrick Mazda of Wilmington responded

Gwen, thank you so much for taking your time to share such kind feedback with us - you can always make a beeline to Royce & Heather at Stevenson-Hendrick Mazda for just that top-of-the-line experience :) We look forward to welcoming your family to ours again soon in Service!

...
67
...