
Stevenson-Hendrick Toyota Jacksonville
Jacksonville, NC
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1,078 Reviews of Stevenson-Hendrick Toyota Jacksonville
Normally I have good experience at this dealership. However, not today. The advisor, Timothy Cupp was rude and condescending! He spoke down to me. When I questioned him about the service done versus wh However, not today. The advisor, Timothy Cupp was rude and condescending! He spoke down to me. When I questioned him about the service done versus what was supposed to be done on my 1st 5000 mile service, he told me "well that is what we do here". I would like to speak to his supervisor because no one should be spoken to the way I was spoken to and treated. The information he told me was WRONG! I believe he did the wrong work and he was trying to cover his own butt! More
They are very prompt with taking care of you and your car. And they're great at giving you information on what next in line that you need to take care of. So you don't fall short on forgetting it. car. And they're great at giving you information on what next in line that you need to take care of. So you don't fall short on forgetting it. More
I came in the other day just to do some browsing. I’m not yet in the market to buy but just wanted to get an idea of what’s out there. Allen S was super helpful, friendly and informative as to what m I’m not yet in the market to buy but just wanted to get an idea of what’s out there. Allen S was super helpful, friendly and informative as to what my options were. He took the time to listen to my needs and hopes for my next car. I’ll definitely be looking to Allen for assistance when I’m ready to take that next step. It was a great experience! More