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Stevenson-Hendrick Toyota Jacksonville

Jacksonville, NC

4.9
1,078 Reviews

3124 New Bern Hwy

Jacksonville, NC

28546

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1,078 Reviews of Stevenson-Hendrick Toyota Jacksonville

December 11, 2023

Have nothing to say. Not sure they performed tire rotation requested.not to worry will get it next time. More

by None
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Dec 13, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

None, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day! George Popajohn General Manager Cell 910-232-7936

December 11, 2023

Great facility, friendly staff, and the latest tech! Fastest paperwork deal I have ever experienced buying a car. More

by gn1788
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Melendez
Dec 13, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Gn1788, we're glad you had such a wonderful experience with us! Thank you again for taking the time to let us know how we did. We hope you have a great day! George Popajohn General Manager Cell 910-232-7936

December 10, 2023

Came to visit with my mother while she was visiting in town. Micheal knocked it out of the park with all the help he provided. More

by Kaitlynnnumbers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Melendez
Dec 12, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Hello Kaitlynnnumbers, we appreciate you taking the time to leave us this feedback. Thank you so much again for your feedback! We hope you have a great day! George Popajohn General Manager Cell 910-232-7936

December 10, 2023

Normally I have good experience at this dealership. However, not today. The advisor, Timothy Cupp was rude and condescending! He spoke down to me. When I questioned him about the service done versus wh More

by c.osbourne23
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Cupp
Dec 12, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi C.osbourne23, we appreciate your honest feedback, as we are always looking for ways to improve. I will look into this and give you a call. I apologize for your experience. George Popajohn General Manager Cell 910-232-7936

December 07, 2023

Great experience working with Michael and CJ helping me with my new corolla cross purchase. More

by RonaldD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Melendez, Charles Peyton
Dec 08, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Hi Ronald, thank you for leaving a review for us at Stevenson-Hendrick Toyota Jacksonville. We're happy we could meet your expectations! George Popajohn General Manager Cell 910-232-7936

December 07, 2023

They are very prompt with taking care of you and your car. And they're great at giving you information on what next in line that you need to take care of. So you don't fall short on forgetting it. More

by ghill1757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Andrews
Dec 08, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Ghill1757, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Stevenson-Hendrick Toyota Jacksonville! George Popajohn General Manager Cell 910-232-7936

December 02, 2023

Aaron Prescott and Giovanni Vargas were amazing to work with. They helped us get a vehicle without to much trouble along the way. More

by melissanatywa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Vargas, Aaron Prescott
Dec 04, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Melissanatywa, thank you so much for your high rating! We hope to be of service to you again soon. Best wishes, Stevenson-Hendrick Toyota Jacksonville! George Popajohn General Manager Cell 910-232-7936

December 01, 2023

Giovanni Vargas was amazing to work with. He made the car buying experience easy and painless. Go see him if you need a car!! More

by Elayna S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Vargas
Dec 01, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Elayna S, we are so pleased you enjoyed your visit to Stevenson-Hendrick Toyota Jacksonville! Thank you so much again for your feedback! We hope you have a great day! George Popajohn General Manager Cell 910-232-7936

December 01, 2023

I came in the other day just to do some browsing. I’m not yet in the market to buy but just wanted to get an idea of what’s out there. Allen S was super helpful, friendly and informative as to what m More

by KaaMai
Recommend Dealer
Yes
Employees Worked With
Allen Sluder
Dec 02, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

Kaamai, we really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stevenson-Hendrick Toyota Jacksonville! George Popajohn General Manager Cell 910-232-7936

November 29, 2023

Our salesman was fantastic! Very professional, kind, and worked hard to make sure we got the deal we wanted/needed. More

by E1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
En Connor
Dec 01, 2023 -

Stevenson-Hendrick Toyota Jacksonville responded

E1, we are so happy to read such a great review about Stevenson-Hendrick Toyota Jacksonville! Thank you so much again for your feedback! We hope you have a great day! George Popajohn General Manager Cell 910-232-7936

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